2024 CADILLAC XT5 — Problems, Recalls & Safety Data
5/5
Safety Rating
15
Owner Complaints
3
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2024 CADILLAC XT5
The 2024 CADILLAC XT5 has received a total of 15 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VISIBILITY:WINDSHIELD. 15 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (6 complaints), Air Bags (2 complaints), and Engine (2 complaints).
Recalls for the 2024 CADILLAC XT5
NHTSA has recorded 3 recalls for the 2024 CADILLAC XT5, potentially affecting up to 7,058 vehicles.
Recall 24V311000 — AIR BAGS:FRONTAL
| 74 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2024 Cadillac XT5 vehicles. The driver's front air bag cushion may tear during deployment, resulting in the air bag not deploying as intended.
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will replace the driver's front air bag module, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232439241.
View full details →Recall 24V459000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 6,942 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and...
Consequence: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.
View full details →Recall 23V681000 — VISIBILITY:WINDSHIELD
| 42 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
Consequence: A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
Remedy: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac...
View full details →Owner Complaints for the 2024 CADILLAC XT5
15 complaints have been filed with NHTSA for the 2024 CADILLAC XT5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 6 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 1 | 0 | 1 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 1 | 0 | 1 | 0 |
| Forward Collision Avoidance | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2024 Cadillac XT5. The contact stated that while driving approximately 10 - 15 MPH and depressing the accelerator pedal, the vehicle failed to respond. There was an abnormal vibrating sound coming from the engine. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact to return the vehicle to the dealer for more diagnostic testing, and a case was opened. The failure mileage was 23,000.
The contact owns a 2024 Cadillac XT5. The contact stated that while driving approximately 10 - 15 MPH and depressing the accelerator pedal, the vehicle failed to respond. There was an abnormal vibrating sound coming from the engine. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact to return the vehicle to the dealer for more diagnostic testing, and a case was opened. The failure mileage was 23,000.
On 1/13/2026 while driving on the 91 freeway near Long Beach California we heard a load Pop sound and then felt some air and outside notice in the car . Pulled over shortly and saw a large hole in the rear sun window with cracked glass everywhere. . Made an appointment at Penske Cadillac and a few days later they are checking to see if it’s covered under warranty. Also filled a claim with AAA . There was absolutely no rock or debris involved.
The contact owns a 2024 Cadillac XT5. The contact stated while driving approximately 55 MPH, the vehicle lost motive power with the RPM at 5,000. The contact stated that the check engine warning light was illuminated. The contact had slowed down for traffic and was able to stop the vehicle. The vehicle was turned off and restarted, and the vehicle operated normally. The contact stated that the failure reoccurred and became an intermittent failure. Additionally, the vehicle was jerking into gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,500.
The vehicle made a loud racing noise like a truck and won’t move forward. I was driving on a busy street. I pulled over and turned the vehicle off, then restarted several times The check transmission light finally came on. I called for a tow and it was taken to the dealership after several days, I was advised that some of the components to the transmission were put in the the vehicle incorrectly.
Safety Rating for the 2024 CADILLAC XT5
The 2024 CADILLAC XT5 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2024 CADILLAC XT5
General Motors, LLC has issued 15 technical service bulletins (TSBs) for the 2024 CADILLAC XT5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
25-NA-106 — VISIBILITY/WIPER
This Service Bulletin provides information on the rearview camera transitioning from Dark to light and the adjustment time period of 20 seconds.
PIT6201 — ELECTRICAL SYSTEM
This Preliminary information communicates a vehicle may come to the dealer with various warning messages or codes. The technician is instructed to inspect a harness inside the center console for chaffing and if found to repair as necessary.
PIT6166 — UNKNOWN OR OTHER
This Preliminary information communicates that a vehicle may be encountered with no or insufficient paint on the inside of the left rear door. The dealer is advised to inspect the area and if the concern is found to repaint the area.
PIT6163 — UNKNOWN OR OTHER
This Preliminary information communicates a vehicle may come to the dealer with a complaint of the IPC, DIC and/or HUD being blank or inoperative. The dealer is directed to test power, ground and terminal at the IPC and if no faults are found to replace the IPC.
N242449880 — UNKNOWN OR OTHER
Certain 2024 model year Cadillac XT5 and XT6 vehicles may have a condition where the left interior rear door may not have paint applied. Dealers are to inspect, and if necessary, recoat the inner rear door.
24-NA-101 — SEATS
This technical bulletin provides repair information to correct a customer concern of 60/40 Seat Position Gap.
N232433890 — POWER TRAIN
Customer Satisfaction Program - Various vehicle makes and models listed may have a condition in which the transmission case leaks fluid due to porosity around a mount bolt hole. Dealers will replace the transmission case.
N232433890 — UNKNOWN OR OTHER
Customer Satisfaction Program - Various vehicle makes and models listed may have a condition in which the transmission case leaks fluid due to porosity around a mount bolt hole. Dealers will replace the transmission case.
N232433890 — ENGINE
Customer Satisfaction Program - Various vehicle makes and models listed may have a condition in which the transmission case leaks fluid due to porosity around a mount bolt hole. Dealers will replace the transmission case.
N242446290 — UNKNOWN OR OTHER
Upcoming Service Update - Effective immediately, certain 2024 model year Buick Encore GX, Cadillac XT4, XT5, XT6, Chevrolet Blazer, Trailblazer, Traverse, Traverse Limited, GMC Acadia and Terrain vehicles have been placed in Incomplete Remedy Not Available status in IVH. These VINs are in transit or in new vehicle inventory. Some...
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2024 CADILLAC XT5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC XT5
- 2019 CADILLAC XT5 — 43 complaints
- 2020 CADILLAC XT5 — 26 complaints
- 2021 CADILLAC XT5 — 17 complaints
- 2022 CADILLAC XT5 — 13 complaints
- 2023 CADILLAC XT5 — 17 complaints
- 2024 CADILLAC XT5 (current)
- 2025 CADILLAC XT5 — 4 complaints
- 2026 CADILLAC XT5 — 0 complaints
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- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints