2012 CADILLAC SRX Tires Problems

2 NHTSA complaints on file

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Tires Issues in the 2012 CADILLAC SRX

2 tires complaints have been filed with NHTSA for the 2012 CADILLAC SRX. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.

2
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

All Tires Complaints

#11573033 |
I rec'd a litter dated 12/15/23 from Sentury Tire regarding a recall on these tires. I called them on 1/16/24 and was told to submit an online form and tire pics which I did. I was to hear back within 24-48 hours and did not. I called them again on 1/22/24 and after several mins, was told to submit another online form and tire pics which I did. I rec'd an email from them on 1/24/24 indicating they rec'd my form but need me to submit tire pics again. By 1/29/24 I still had not heard from Sentury Tire and called them again. My name and phone number was taken and I was told it would be escalated. Also on 1/29/24 I sent follow up emails on 2/1/24 and 2/5/24 requesting to be contacted. I rec'd an email response on 2/6/24 indicating one tire is part of the recall (1TB6JP15C1723)...
#10928486 | Crash
MY CAR WAS WRECKED AT THE DEALERSHIP IN OAKHURST, NEW JERSEY ON FEBRUARY 4,2016. THE DEALERSHIP IS GOLD COAST CADILLAC. THEY SENT IT TO FREEHOLD COLLISION AND IT WAS NOT REPAIRED CORRECTLY. IT COST $11,622.15 AND THE DOOR ON THE PASSENGER SIDE WAS NOT PUT ON STRAIGHT. THE CAR WAS NOT SAFELY REPAIRED AND MY NAME WAS FORGED ON THE DOCUMENTS BY GOLD COAST CADILLAC.

Other 2012 CADILLAC SRX Problem Areas

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