2025 CADILLAC LYRIQ — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

16

Owner Complaints

3 Crashes 1 Fire

3

Recalls

ACTIVE RECALL

36

Service Bulletins

0

Investigations

Overview of the 2025 CADILLAC LYRIQ

The 2025 CADILLAC LYRIQ has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, SUSPENSION:FRONT:STABILIZER BAR, SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT. 36 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Unknown Or Other (3 complaints), Electrical System (2 complaints), and Fuelpropulsion System (2 complaints).

Recalls for the 2025 CADILLAC LYRIQ

NHTSA has recorded 4 recalls for the 2025 CADILLAC LYRIQ, potentially affecting up to 21,356 vehicles.

Recall 25V483000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 53 vehicles affected

Defect: General Motors (GM) is recalling certain 2026 Cadillac VISTIQ vehicles and 2025 Cadillac LYRIQ vehicles. The bolts attaching the high voltage battery to the interior floor may be missing or loose.

Consequence: An improperly secured battery may become damaged in a crash, increasing the risk of a fire.

Remedy: Dealers will inspect the high-voltage battery bolts and replace or re-tighten the bolts, as necessary, free of charge. Owner notification letters are scheduled to be mailed September 8, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for...

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Recall 25V232000 — SUSPENSION:FRONT:STABILIZER BAR

| 17 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.

Consequence: Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will inspect and tighten the left and/or right stabilizer bar bracket bolts, as necessary, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Cadilac customer service at 1-800-333-4223. GM's number for this recall is...

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Recall 25V193000 — SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

| 10,643 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2025 Cadillac LYRIQ vehicles. The owner's manual inaccurately describes the rear outboard head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."

Consequence: Incorrect head restraint information may lead to improperly adjusted head restraints, increasing the risk of injury in a crash.

Remedy: GM will mail owner's manual inserts with the correct illustrations and descriptions for rear outboard head restraints, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this...

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Recall 25V193000 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

| 10,643 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2025 Cadillac LYRIQ vehicles. The owner's manual inaccurately describes the rear outboard head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."

Consequence: Incorrect head restraint information may lead to improperly adjusted head restraints, increasing the risk of injury in a crash.

Remedy: GM will mail owner's manual inserts with the correct illustrations and descriptions for rear outboard head restraints, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this...

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Owner Complaints for the 2025 CADILLAC LYRIQ

16 complaints have been filed with NHTSA for the 2025 CADILLAC LYRIQ. Below is a breakdown by vehicle component.

Most Recent Complaints

#11716618 | FUEL/PROPULSION SYSTEM | | N/A miles
My car is equipped with a forward-facing camera, mounted on the forward area of the interior rearview mirror. Additional cameras are mounted on the front bumper, trunk door, and on the rearview mirrors on each side of the car. Various sensors mounted throughout both bumpers face the front, rear, and each side of the car. At the time of this incident all sensors and cameras were clean and free of obstructions, and software was up to date. I was driving uphill, negotiating a tight left curve at approximately 30 MPH in a rural, forested area in the Santa Cruz Mountains (California.) There were no other conveyances, objects, or obstruction on the roadway in front or behind me. The weather was clear and the daytime visibility was excellent. The road was dry and I estimate its gradient at 30%. As I was about to enter the curve, the vertical dirt hillside appeared ahead and directly in front of the forward-facing cameras and sensors, which I supose, detected this topography. With minimal pressure, I had my right foot on the throttle to keep the aforementioned speed while turning. The cruise control was not in use. As I began to turn, and while still facing the hillside, the throttle stopped responding and the car decelerated. Simultaneously, a warning appeared on my dashboard screen, indicating the forward collision warning system was unavailable. I fully depressed the throtle but instead of gaining speed, the car slowed down to 12 MPH as I completed the turn. In quick succession, I lifted my right foot of the throtle and depressed it all the way to the floorboard but the car did not accelerate. The car eventually regained forward acceleration when I had the throttle pedal all the way against the floorboard but despite this severe throttle application, the car only accelerated very slowly. Thereafter, the throtle resumed normal operation and I continued my trip over the hills and back. I believe I could have been rear ended during this scary incident.
#11715882 | SERVICE BRAKES | | N/A miles Crash 2 Injuries
I was in a public parking lot and slowly approached a parking space in front of a store. When I applied the brakes to stop in the space, the car did not respond, it continued to drive forward, up the curb, crashed through the store front, and eventually came to rest mid-way in the store, amidst the furniture and store structure.
#11711777 | ELECTRICAL SYSTEM | | N/A miles
Telematics module failed and the vehicle couldn’t connect to emergency OnStar services if involved in crash. GPS also doesn’t work with a faulty module. No cellular or WiFi connectivity. Car reroutes to somewhere without this module working. I’m paying for the OnStar subscription but with a faulty module it can’t connect. GM says part back ordered with no ETA. Thousands of people are reporting the same problem and it should be a recall at this point.
#11701785 | UNKNOWN OR OTHER | | N/A miles
Bad Telematics Unit thats backorderd forever.
I was driving about 40 MPH, message popped "camera blocked, clean front windshield" I did and the message cleared. A few minutes later it came back so I cleaned the windshield again. What happened next shocked me. Without any warning while traveling 30 mph the automatic braking system came on and stopped the car quickly. Thank God for my seatbelt! My backpack that was in the back seat came flying to the front. No warning at all! I called the dealer and brought the car t them. They told me they need to load new software in the car that would take 5-6 hrs. They did the software and told me that it should be all set now. I picked up the car and drove it home. A few days later an incident more alarming happened! I was at a traffic light, car stopped and auto hold when suddenly the car accelerated on its own. I pumped the break several times and the car eventually stopped. I was terrified. I called the dealer and brought the car there the next morning. Dropped it of Saturday morning. I call Monday afternoon and spoke with the service person and he told me they could not replicate what happened and that there were no bulletins from Cadillac. I asked how they tested it and he told me they took it for a ride and also looked for any errors recorded in the cars memory. I said it happened to me once in 2 days so taking it for a short ride will not necessarily repeat what happened. He said they will hold the car and look at a few more things today. I just spoke to the dealer and they told me they drove the car for 15 minutes and found no issues. They also said they are looking for any bulletins on the car. Not sure what the outcome will be but these 2 incidents could have both been very ugly and people could have gotten very hurt. I ask myself...should I be driving this car!

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Safety Rating for the 2025 CADILLAC LYRIQ

The 2025 CADILLAC LYRIQ received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★★ (5/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2025 CADILLAC LYRIQ

General Motors, LLC has issued 36 technical service bulletins (TSBs) for the 2025 CADILLAC LYRIQ. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIC6642 — UNKNOWN OR OTHER

This PI communicates a possible concern with the customer experiencing a service headlamp message on startup and  DTC's B1B5F SYM49 and/or B1B60 SYM49 maybe found current or history.

654.60 — UNKNOWN OR OTHER

• Fixes to help ensure successful vehicle software updates. • Improvements to the performance of Automatic Emergency Braking and Adaptive Cruise Control braking. • Fixes to help ensure proper functionality of Forward Collision Alert and availability of driver assistance features. • Fixes for active cabin ventilation. • Fixes to help...

PIC6619A — UNKNOWN OR OTHER

This Preliminary information communicates how to repair HVAC case leak

PIC6537D — UNKNOWN OR OTHER

This Preliminary information communicates that a noise or vibration maybe heard from the A/C compressor and that Engineering is working on a resolution.

PIC6621 — UNKNOWN OR OTHER

This PI addresses a possible roll up then down window message.

PIC6619 — UNKNOWN OR OTHER

This Preliminary information communicates how to repair HVAC case leak

PIT6236B — UNKNOWN OR OTHER

This Preliminary information communicates the active safety features and/or cameras are inoperative or unavailable after a 12 volt battery replacement or battery charge after a low voltage condition.

N25-250378 (652.30) — UNKNOWN OR OTHER

GM Update 652.30 •Improvements to vehicle diagnostics. •Fixes to preserve battery life and improve charging. •Fixes to address issues with shifting. •Fixes for vehicle airflow in icy conditions. •Improvements to HVAC compressor performance. During the update process, your radio may stay on up to 5 minutes after you exit the...

N252502891 — ENGINE

Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.

PIC6614 — UNKNOWN OR OTHER

This PI communicates that a brake system failure message may present with no DTC's found in GDS but are viewable in OnStar data. (C0582, P30DA or C058A.)

Showing 10 of 36 technical service bulletins.

NHTSA Investigations for the 2025 CADILLAC LYRIQ

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CADILLAC LYRIQ

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Other CADILLAC Models

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