2024 CADILLAC LYRIQ — Problems, Recalls & Safety Data
5/5
Safety Rating
174
Owner Complaints
6
Recalls
146
Service Bulletins
0
Investigations
Overview of the 2024 CADILLAC LYRIQ
The 2024 CADILLAC LYRIQ has received a total of 174 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 12 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 146 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (29 complaints), Forward Collision Avoidance Automatic Emergency Braking (22 complaints), and Service Brakes (20 complaints).
Recalls for the 2024 CADILLAC LYRIQ
NHTSA has recorded 12 recalls for the 2024 CADILLAC LYRIQ, potentially affecting up to 269,827 vehicles.
Recall 25V356000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 41,376 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Consequence: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223....
View full details →Recall 25V356000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 41,376 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Consequence: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223....
View full details →Recall 25V356000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 41,376 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Consequence: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223....
View full details →Recall 25V356000 — EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
| 41,376 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Consequence: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223....
View full details →Recall 25V356000 — EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
| 41,376 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Consequence: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223....
View full details →Recall 25V356000 — EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
| 41,376 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Consequence: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223....
View full details →Recall 25V232000 — SUSPENSION:FRONT:STABILIZER BAR
| 17 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.
Consequence: Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will inspect and tighten the left and/or right stabilizer bar bracket bolts, as necessary, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Cadilac customer service at 1-800-333-4223. GM's number for this recall is...
View full details →Recall 24V589000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 21,469 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
Consequence: A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
Remedy: The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge...
View full details →Recall 24V320000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM
| 10 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the rear drive unit, free of charge. Owner notification letters were mailed May 16, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; Hummer customer service at 1-800-732-5493; or GMC customer service...
View full details →Recall 24V320000 — ELECTRICAL SYSTEM:WIRING
| 10 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the rear drive unit, free of charge. Owner notification letters were mailed May 16, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; Hummer customer service at 1-800-732-5493; or GMC customer service...
View full details →Recall 23V785000 — SEAT BELTS:REAR/OTHER:ANCHORAGE
| 43 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.
Consequence: An improperly welded seat belt bracket may not restrain an occupant as intended, increasing their risk of injury during a crash.
Remedy: Owners are advised not to use the left-rear and center-rear seating positions until the recall repair is completed. Dealers will replace the rear seat cushion frame, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact...
View full details →Recall 26V082000 — BACK OVER PREVENTION:SOFTWARE
| 22 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2024 Lyriq vehicles. The rearview camera screen may turn gray with no camera image.
Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: The vehicle cockpit unit (VCU) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed March 30, 2026. Owners may contact Cadillac customer service at 1-800-458-8006....
View full details →Owner Complaints for the 2024 CADILLAC LYRIQ
174 complaints have been filed with NHTSA for the 2024 CADILLAC LYRIQ. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 29 | 2 | 1 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 22 | 6 | 0 | 3 | 0 |
| Service Brakes | 20 | 6 | 0 | 1 | 0 |
| Exterior Lighting | 19 | 0 | 1 | 0 | 0 |
| Forward Collision Avoidance Warnings | 15 | 6 | 0 | 2 | 0 |
| Unknown Or Other | 12 | 1 | 1 | 0 | 0 |
| Back Over Prevention Automatic System Braking | 9 | 1 | 0 | 0 | 0 |
| Vehicle Speed Control | 7 | 1 | 0 | 1 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 5 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 4 | 0 | 0 | 1 | 0 |
| Power Train | 4 | 1 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 3 | 0 | 0 | 0 | 0 |
| Engine | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 3 | 2 | 0 | 0 | 0 |
| Air Bags | 2 | 2 | 0 | 0 | 0 |
| Back Over Prevention | 2 | 0 | 0 | 0 | 0 |
| Parking Brake | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 1 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I was traveling on the freeway at approximately 70 mph, at about 5:15 pm. I was not using cruise control. There was no one in front of me for maybe a quarter mile. Suddenly and without warning, the car slammed on the brakes. A yellow alert came up on the dash telling me the Forward Collision system had been activated. The red warning lights at the front of the dashboard (the heads-up display) also flashed. The road was dry, I was on an entirely straight section of road, and there were no shadows. Besides scaring me half to death, if someone had been immediately behind me, they could easily have slammed into me. The car has not been inspected by the dealer, etc. I believe OnStar should have a record of it happening, but I have not contacted them.
I was traveling on the freeway at approximately 70 mph, at about 5:15 pm. I was not using cruise control. There was no one in front of me for maybe a quarter mile. Suddenly and without warning, the car slammed on the brakes. A yellow alert came up on the dash telling me the Forward Collision system had been activated. The red warning lights at the front of the dashboard (the heads-up display) also flashed. The road was dry, I was on an entirely straight section of road, and there were no shadows. Besides scaring me half to death, if someone had been immediately behind me, they could easily have slammed into me. The car has not been inspected by the dealer, etc. I believe OnStar should have a record of it happening, but I have not contacted them.
I was traveling on the freeway at approximately 70 mph, at about 5:15 pm. I was not using cruise control. There was no one in front of me for maybe a quarter mile. Suddenly and without warning, the car slammed on the brakes. A yellow alert came up on the dash telling me the Forward Collision system had been activated. The red warning lights at the front of the dashboard (the heads-up display) also flashed. The road was dry, I was on an entirely straight section of road, and there were no shadows. Besides scaring me half to death, if someone had been immediately behind me, they could easily have slammed into me. The car has not been inspected by the dealer, etc. I believe OnStar should have a record of it happening, but I have not contacted them.
After a manufacturer-initiated software/system update was performed on my 2024 Cadillac Lyriq approximately two weeks ago, the vehicle stopped charging and stopped generating heat. I brought the vehicle to Cadillac Norwood MA for diagnosis. The dealership informed me that a replacement part is needed, but the part does not currently exist and must be manufactured by General Motors. They could not provide any timeline for when the part would be available or when the vehicle would be repaired. The vehicle is being held at the dealership indefinitely. I have opened a case with Cadillac's EV Concierge and filed a formal complaint with them, but have not received a resolution or timeline. This vehicle is used professionally as a chauffeur vehicle and the inability to charge or heat the vehicle renders it completely inoperable and unsafe, particularly in Massachusetts winter conditions. A vehicle losing all charging capability and cabin heating after a software update represents a serious safety concern for EV owners
On November 26, 2025, while traveling in stop-and-go freeway traffic, I experienced a severe braking failure that led to a rear-end collision. Despite applying maximum force to the brake pedal, the vehicle did not decelerate as expected. Objective technical evidence from the Bosch CDR report (Case #1105768) confirms a critical system failure: Extreme Driver Input: At -0.5 seconds before impact, Driver Applied Brake Pedal Pressure reached 10,935 kPa, representing a near-maximum emergency braking effort. Inadequate Response: Despite this peak pressure, the Vehicle Indicated Speed decreased only from 24 MPH to 22 MPH in the final 0.5-second interval. Data Discrepancy: The vehicle decelerated by 12 MPH (from 36 to 24 MPH) between -1.0s and -0.5s under lower pressure (7,695 kPa). However, when brake pressure was increased to its peak at -0.5s, deceleration effectively stalled. Electronic Anomaly: The Traction Control System (TCS) was reported as "Active" throughout the braking event, indicating potential improper electronic intervention. This vehicle has a history of significant electrical failures, including a total power loss on 10/15/2024 that required a high-voltage battery replacement. The failure of the braking system to respond to maximum driver input poses a catastrophic safety risk. I am requesting an investigation into the 2024 Cadillac LYRIQ's brake-by-wire and electronic stability control integration.
Safety Rating for the 2024 CADILLAC LYRIQ
The 2024 CADILLAC LYRIQ received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2024 CADILLAC LYRIQ
General Motors, LLC has issued 146 technical service bulletins (TSBs) for the 2024 CADILLAC LYRIQ. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIC6644 — UNKNOWN OR OTHER
This preliminary information is to inform technicians and customers that GM is aware of this issue with Google Maps and are investigating. When a repair is available, this PI will be updated.
654.70 — UNKNOWN OR OTHER
• Fixes to help protect battery health.
PIC6635B — UNKNOWN OR OTHER
This preliminary information is to inform technicians that GM is aware of this issue and engineering is currently investigating. Technicians are to not replace any parts at this time.
PIC6635A — UNKNOWN OR OTHER
This preliminary information is to inform technicians that GM is aware of this issue and engineering is currently investigating. Technicians are to not replace any parts at this time.
PIC6635 — UNKNOWN OR OTHER
This preliminary information is to inform technicians that GM is aware of this issue and engineering is currently investigating. Technicians are to not replace any parts at this time.
PIC6578D — UNKNOWN OR OTHER
This Preliminary information communicates procedure to relearn window motor when it reverses when expressing up.
PIC6578C — ENGINE
This Preliminary information communicates procedure to relearn window motor when it reverses when expressing up.
N25-250378 (652.80) — UNKNOWN OR OTHER
GM Update 652.80 • Improvements to vehicle diagnostics. • Fixes to preserve battery life and improve charging. • Fixes to address issues with shifting. • Fixes for vehicle airflow in icy conditions. • Improvements to HVAC compressor performance. During the update process, your radio may stay on up to 5...
PIT6393B — UNKNOWN OR OTHER
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
PIT6404 — UNKNOWN OR OTHER
This Preliminary Information communicates the DTC's setting in the SDGM are false, steps to resolve and not to replace the module.
Showing 10 of 146 technical service bulletins.
NHTSA Investigations for the 2024 CADILLAC LYRIQ
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC LYRIQ
- 2023 CADILLAC LYRIQ — 38 complaints
- 2024 CADILLAC LYRIQ (current)
- 2025 CADILLAC LYRIQ — 16 complaints
- 2026 CADILLAC LYRIQ — 5 complaints
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