2003 CADILLAC DEVILLE Steering Problems
10 NHTSA complaints on file
Steering Issues in the 2003 CADILLAC DEVILLE
10 steering complaints have been filed with NHTSA for the 2003 CADILLAC DEVILLE. Of these, 2 involved a crash, 0 involved a fire, and 1 resulted in injury.
10
Complaints
2
Crashes
0
Fires
1
Injuries
0
Deaths
All Steering Complaints
FUEL LEVEL SENSOR STOPPED WORKING , ALSO AFTER I GOTTEN MY TRANSMISSION REBUILT AND MY FRONT MOTOR MOUNT PLACED IN THE CAR NO LONGER CRANKS LIKE NORMAL . TAKES A WHILE TO TURN OVER, KEY SLIDES OUT , STEERING WHEEL IS HARD TO TURN WHILE DURING AND STEERING WHEEL JERKS IN THE OTHER DIRECTION WHILE TURNING . THE POWER STEERING HAS A LEAK AND ALSO THE AIR RIDE SUSPENSION HAS STOPPED WORKING LOWERED THE CAR AND SHOCKS HAVE LOWERED . NHTSA CAMPAIGN ID: 14V355000 NHTSA CAMPAIGN ID: 03V238
I HAVE A RECALL ON MY CAR & HAD IT REPAIRED BUT GM WILL NOT REIMBURSE ME... *TR
TL* THE CONTACT OWNED A 2003 CADILLAC DEVILLE. WHILE DRIVING 40 MPH, THE STEERING SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NOTIFIED LAST SUMMER (2014) ABOUT RECALL...IN SEPTEMBER (2014) NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE REPAIR...HAVE CALLED THE LOCAL DEALER SEVERAL TIMES....DEALER DOES NOT HAVE THE NECESSARY MATERIALS TO CORRECT THE PROBLEM. HAVE EXPERIENCED SEVERAL TIMES THE IGNITION TURNING OFF....(THE REASON FOR THE RECALL)...FORTUNATELY HAVE NOT HAD AN ACCIDENT. WHAT IS HOLDING UP THE REPAIRS? WHY SEND A LETTER INSTRUCTING US TO NOW GET IT REPAIRED WHEN THE LOCAL DEALER DOES NOT HAVE THE MATERIALS NEEDED? VERY FRUSTRATING!!!! *TR
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE PEDAL STIFFENED. IN ADDITION, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A STEEL DUMPSTER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
THE KEY LOCKED UP ALL AT ONCE AND WOULD NOT ALLOW THE VEHICLE TO TURN ON OR OFF. WE HAD THE CHEVROLET DEALER IN COOLIDGE, AZ, (GARRETT MOTORS) REPLACE THE KEY CYLINDER. NOW GENERAL MOTORS HAS SENT US A RECALL REQUEST FOR THIS PART WHICH WE TOOK TO OUR LOCAL CHEVROLET DEALER IN FARIBAULT, MN. THERE WE WERE TOLD TO CONTACT CADILLAC AND WERE GIVEN A FORM TO FILL OUT TO REQUEST REIMBURSEMENT FOR THIS PART WHICH WE HAD PAID $212.39 FOR. CADILLAC IS NOW DENYING OUR REQUEST SAYING THAT THE KEY LOCK CYLINDER IS NOT WHAT THE PROBLEM WAS SINCE THEY SAY IT WAS ONLY THE KEY. AT THE TIME, THE NEWLY MADE KEY WAS NOT AVAILABLE TO THE DEALERS AS IT HAD NOT EVEN BEEN CONSIDERED A RECALL PART AT THAT TIME. THIS PROBLEM HAPPENED ON 3/22/14 AND SHORTLY AFTER IN APRIL THE MEDIA BROADCAST THAT THE RECALL...
IN SEPTEMBER OF 2014, I RECEIVED A RECALL FROM THE STATE OF MASSACHUSETTS ABOUT (1) PART THAT MUST BE REPAIRED IN MY 2003 CADILLAC DEVILLE SEDAN: (1) IGNITION SWITCH 14V355000, THE ONLY RECALL SHOWING UP ON THE GM WEB-SITE IS THE IGNITION SWITCH AND THE OTHER THREE AND THE FIRST ARE LISTED HERE TOTALING (4) RECALLS ALL TOGETHER! AFTER ENTERING MY MAKE, MODEL, YEAR, AND VIN, OF MY VEHICLE I RECEIVED THREE MORE URGENT RECALLS ! (2) FUEL TANK PRESSURE SENSOR 03V238000, (3) DRIVER AIR BAG 03V051000, AND THE (4) AIR BAG INFLATOR 02V222000. DURING A RECORDED PHONE CONVERSATION AN AGENT AND A MANAGER AT/FROM (GM) GENERAL MOTORS STATED THAT THEY DO NO HONOR ANY RECALLS FROM SAFERCAR.GOV/NHTSA OR ANY OTHER WEB-SITE AS THEY ARE "NOT VALID" BUT THEIR OWN @GM.COM. THESE ARE SERIOUS RECALLS THAT REQUIRE IMMEDIATE ATTENTION AND VALIDATION BY GM BEFORE THEY ARE SUED FOR MUCH MORE...
A RECALL LETTER WAS SENT TO ME, I CONTACTED TO GM TO LET THEM KNOW THEIR RECALL WAS A LITTLE TOO LATE AND LUCKILY I WAS NOT ON THE ROAD WHEN THIS HAPPENED I WAS IN A STORE PARKING LOT WHEN THIS OCCURRED. I EXPERIENCED COMPLETE LOSS OF BRAKES,STEERING AND ELECTRICAL. I THOUGHT IT WAS A BATTERY ISSUE. I PURCHASED A NEW BATTERY. I HAD TO CARRY THE BATTERY 3 MILES EACH WAY, IT WAS NOT THE BATTERY .CAR WAS TOWED, REPAIRS WERE FOUND TO BE IGNITION PROBLEM AND A MODULE NEEDED TO BE REPLACED, COSTING OVER $800, HOW DO I GET REIMBURSED FOR THIS? GM SAID THEY WOULD GET BACK TO ME AND ITS BEEN 3 WEEKS,I HAVE HEARD NOTHING. I WOULD APPRECIATE YOUR HELP. I HAVE ALL THE RECEIPTS AND HAD WE BEEN TOLD OF THE RECALL A BIG EXPENSE MIGHT OF BEEN SAVED,HOW DO I GET SOME...
I WAS DRIVING AT APPROXIMATELY 60 MHP ON I77 NORTH - WITHOUT NOTICE OF ANY KIND IT BECAME VERY DIFFICULT TO STEER MY VEHICLE AND I LOST CONTROL AS WELL AS ALL POWER & ACCELERATION. ALL OF THIS HAPPENED SO FAST BUT I LOOKED DOWN AND NOTICED SEVERAL DASH BOARD/WARNING LIGHTS ON. THESE LIGHTS NORMALLY ONLY GO ON FOR A SECOND OR SO WHEN STARTING THE CAR. HAVING NO POWER OR ACCELERATION I WAS ABLE TO NAVIGATE MY CAR TO THE SIDE OF THE ROAD WITH OUT AN ACCIDENT BUT IMMEDIATELY NOTICED THAT MY IGNITION WAS ALREADY TURNED OFF. THE IGNITION KEY WAS NOT ALL THE OFF - JUST IN THE POSITION AS IF I WAS PARKED AND WANTED TO LISTEN TO THE RADIO. ONCE PULLED OVER I PLACED THE CAR IN "PARK" TURNED THE KEY ALL THE WAY OFF AND RESTARTED THE CAR. IT STARTED RIGHT UP. HOWEVER, NOW...
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHEN THE CONTACT STARTED THE VEHICLE, IT SHOOK VIOLENTLY AND THE SPEED INCREASED WHILE DRIVING. THE DEALER REPLACED THE POWER STEERING PUMP, BUT THE FAILURE RECURRED. THE VEHICLE CONTINUED TO SHAKE VIOLENTLY AND THE CONTACT HAD TO APPLY FORCE TO HOLD THE STEERING WHEEL WHILE DRIVING. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Other 2003 CADILLAC DEVILLE Problem Areas
Electrical System
44 complaints
Air Bags
23 complaints
Engine
16 complaints
Power Trainautomatic Transmission
8 complaints
Unknown Or Other
7 complaints
Vehicle Speed Control
7 complaints
Service Brakes
6 complaints
Visibilitypower Window Devices And Controls
6 complaints
Power Train
5 complaints
Engine And Engine Coolingengine
4 complaints
Electrical Systemignition
3 complaints
Fuel System Gasoline
3 complaints
Fuelpropulsion System
3 complaints
Structurebody
3 complaints
Air Bagsfrontal
2 complaints
Electronic Stability Control Esc
2 complaints
Engine And Engine Cooling
2 complaints
Parking Brake
2 complaints
Seat Belts
2 complaints
Service Brakes Hydraulic
2 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
2 complaints
Structure
2 complaints
Tirespressure Monitoring And Regulating Systems
2 complaints
Air Bagssidewindow
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical Systemignitionanti Theftcontrol Module
1 complaint
Electrical Systemignitionmodule
1 complaint
Electrical Systemignitionswitch
1 complaint
Electrical Systemwiring
1 complaint
Electrical Systemwiringfuses And Circuit Breakers
1 complaint
Electrical Systemwiringinteriorunder Dash
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingcooling Systemradiator Assembly
1 complaint
Engine And Engine Coolingenginegasoline
1 complaint
Engine And Engine Coolingexhaust Systememission Control
1 complaint
Equipment
1 complaint
Equipmentelectricalradiotape Deckcd Etc
1 complaint
Equipmentmechanicalaccessory Scissorscrewbottle Jacklift
1 complaint
Exterior Lighting
1 complaint
Fuel System Gasolinefuel Injection System
1 complaint
Fuel System Gasolinefuel Injection Systemfuel Rail
1 complaint
Fuel System Gasolinefuel Injection Systeminjectors
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Fuel System Otherdelivery
1 complaint
Fuel System Otherstoragetank Assemblypressure Relief Devices
1 complaint
Power Trainautomatic Transmissiontorque Converter
1 complaint
Seatsfront Assemblyseat Heatercooler
1 complaint
Service Brakes Hydraulicfoundation Componentsdisccaliper
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscrotor
1 complaint
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
1 complaint
Service Brakes Hydraulicpedals And Linkages
1 complaint
Steeringhydraulic Power Assist System
1 complaint
Steeringrack And Pinion
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Suspension
1 complaint
Suspensionfront
1 complaint
Suspensionrearshock Absorber
1 complaint
Tires
1 complaint
Visibility
1 complaint
Visibilityglass Siderear
1 complaint
Visibilityrearview Mirrorsdevicesexterior
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint
Visibilitywiper
1 complaint
Wheels
1 complaint
Wheelsrim
1 complaint