NHTSA Complaint #10627069 — 2003 CADILLAC DEVILLE STEERING

Complaint Details

ODI Number	10627069
Vehicle	2003 CADILLAC DEVILLE
Component	STEERING
Date of Incident	September 5, 2013
Date Filed	August 21, 2014
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHEN THE CONTACT STARTED THE VEHICLE, IT SHOOK VIOLENTLY AND THE SPEED INCREASED WHILE DRIVING. THE DEALER REPLACED THE POWER STEERING PUMP, BUT THE FAILURE RECURRED. THE VEHICLE CONTINUED TO SHAKE VIOLENTLY AND THE CONTACT HAD TO APPLY FORCE TO HOLD THE STEERING WHEEL WHILE DRIVING. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

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