2007 CADILLAC CTS — Problems, Recalls & Safety Data

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N/A

Safety Rating

311

Owner Complaints

44 Crashes 9 Fires

6

Recalls

ACTIVE RECALL

11

Service Bulletins

1

Investigation

Overview of the 2007 CADILLAC CTS

The 2007 CADILLAC CTS has received a total of 311 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:IGNITION, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE. 11 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Air Bags (58 complaints), Electrical System (38 complaints), and Service Brakes (36 complaints).

Recalls for the 2007 CADILLAC CTS

NHTSA has recorded 6 recalls for the 2007 CADILLAC CTS, potentially affecting up to 1,092,004 vehicles.

Recall 14V542000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 10,005 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2004-2007 Cadillac CTS-V vehicles manufactured October 6, 2003, to March 15, 2007, and 2006-2007 Cadillac STS-V vehicles manufactured June 23, 2005, to March 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module may overheat resulting in the melting of the flange material.

Consequence: If the flange melts, a hole may be created allowing the fuel pump to leak fuel, causing the vehicle to stall, increasing the risk of a vehicle crash. Additionally, leaking fuel in the presence of an ignition source increases the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the fuel module and fuel tank jumper harness, free of charge. GM sent out interim notices in late October. The recall began on March 12, 2015. Owners may contact Cadillac customer service...

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Recall 14V394000 — ELECTRICAL SYSTEM:IGNITION

| 554,328 vehicles affected

Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model...

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners...

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Recall 10V644000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 95,927 vehicles affected

Defect: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2005-2007 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH REPEATED FLEXING OF THE PASSENGER SENSING SYSTEM MAT IN THE FRONT PASSENGER SEAT MAY CAUSE THE MAT TO KINK, BEND, OR FOLD. THIS FLEXING CAN BREAK THE CONNECTIONS IN THE MAT. IF THIS OCCURS, THE SENSOR MAY NOT DETECT THE...

Consequence: NON-DEPLOYMENT OF THE FRONT PASSENGER AIR BAG IN THE EVENT OF A CRASH NECESSITATING THAT AIR BAG'S DEPLOYMENT MAY REDUCE PROTECTION OF THE PASSENGER AND INCREASE THE RISK OR SEVERITY OF INJURY TO THEM.

Remedy: DEALERS WILL REPLACE THE PASSENGER SENSING SYSTEM FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 15, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER...

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Recall 10V105000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

| 139,131 vehicles affected

Defect: GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH...

Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.

Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

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Recall 07V468000 — STRUCTURE:BODY:ROOF AND PILLARS

| 16,677 vehicles affected

Defect: CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 118, 'POWER OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS.' UNDER THE STANDARD, THE SUNROOF MAY ONLY BE CLOSED WHEN THE IGNITION IS ON, OR AFTER THE IGNITION IS TURNED OFF, BUT BEFORE EITHER OF THE FRONT DOORS ARE OPENED. THE AFFECTED VEHICLES MAY EXHIBIT A...

Consequence: THIS STANDARD SPECIFIES REQUIREMENTS FOR POWER OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS TO MINIMIZE THE LIKELIHOOD OF DEATH OR INJURY FROM THEIR ACCIDENTAL OPERATION.

Remedy: DEALERS WILL INSTALL A WIRE HARNESS. THE RECALL BEGAN ON MAY 29, 2008. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.

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Recall 07V589000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

| 275,936 vehicles affected

Defect: ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.

Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.

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Owner Complaints for the 2007 CADILLAC CTS

311 complaints have been filed with NHTSA for the 2007 CADILLAC CTS. Below is a breakdown by vehicle component.

Air Bags
Complaints: 58 14 Crashes 7 Injuries
Electrical System
Complaints: 38 5 Crashes 2 Fires 4 Injuries
Service Brakes
Complaints: 36 7 Crashes 5 Injuries
Engine
Complaints: 22 1 Crash 1 Fire 2 Injuries
Power Train
Complaints: 18 1 Crash
Service Brakes Hydraulic
Complaints: 17 2 Crashes
Steering
Complaints: 13 5 Crashes 7 Injuries
Unknown Or Other
Complaints: 8
Engine And Engine Cooling
Complaints: 7 2 Fires
Vehicle Speed Control
Complaints: 7 2 Crashes 2 Injuries
Air Bagsfrontalsensorcontrol Module
Complaints: 6
Fuelpropulsion System
Complaints: 6
Power Trainautomatic Transmission
Complaints: 5 1 Crash 1 Fire
Power Traindrivelinedifferential Unit
Complaints: 5
Exterior Lighting
Complaints: 4
Seats
Complaints: 4
Structure
Complaints: 4
Suspension
Complaints: 4
Air Bagsfrontal
Complaints: 3 1 Crash 1 Injury
Electronic Stability Control Esc
Complaints: 3
Seat Belts
Complaints: 3
Equipmentelectricalradiotape Deckcd Etc
Complaints: 2 1 Fire
Power Trainaxle Assemblyaxle Shaftseal
Complaints: 2
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
Complaints: 2 1 Crash 1 Injury
Tirestemporaryemergency Spare Tire
Complaints: 2
Visibility
Complaints: 2
Wheels
Complaints: 2 1 Crash
Electrical Systemignition
Complaints: 1
Electrical Systemignitionswitch
Complaints: 1
Engine And Engine Coolingcooling Systemradiator Assembly
Complaints: 1
Equipment
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1
Exterior Lightingtail Lights
Complaints: 1
Power Trainaxle Assembly
Complaints: 1
Power Trainmanual Transmission
Complaints: 1
Seat Beltsfront
Complaints: 1
Service Brakes Airsupplyhoses Linespiping And Fittings
Complaints: 1
Service Brakes Electric
Complaints: 1 1 Crash
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 1
Service Brakes Hydraulicpedals And Linkages
Complaints: 1
Steeringcolumn
Complaints: 1
Steeringlinkagestie Rod Assembly
Complaints: 1 1 Crash
Steeringrack And Pinion
Complaints: 1
Structurebody
Complaints: 1 1 Fire
Structurebodytrunk Lid
Complaints: 1
Structureframe And Members
Complaints: 1
Structureframe And Membersunderbody Shields
Complaints: 1
Suspensionfront
Complaints: 1
Suspensionrearaxlespindle
Complaints: 1 1 Crash
Tires
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1 1 Fire
Visibilitypower Window Devices And Controls
Complaints: 1
Visibilitysunmoon Roof Assembly
Complaints: 1
Visibilitywindshield
Complaints: 1
Visibilitywiper
Complaints: 1

Most Recent Complaints

#11695192 | AIR BAGS | | 71,000 miles Crash 1 Injury
The contact owned a 2007 Cadillac CTS. The contact stated that while driving 40-43 MPH, a bicyclist suddenly pulled in front of the vehicle. The contact veered away from the bicyclist, causing the vehicle to crash into a utility pole. The utility pole was damaged. The air bags failed to deploy, and the contact hit the chest and head against the steering wheel. The contact immediately went to the hospital and was provided medical assistance. The contact sustained contusions on the chest and on the head, and the contact sustained bruises on the left and right legs. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The failure was approximately 71,000.
#11687468 | SERVICE BRAKES | | N/A miles
Brakes failed. This happened at low speed and control was kept of the vehicle. Upon inspection, it was seen the flexible brake line connecting the driver's side brake caliper had separated at the point it transitions from rubber to metal. It happened immediately after turning right at a stop light and there was no warning. The design of the transition meant that there was no leak of fluid (warning) until the connection had corroded to the point it lost its strength, failed and completely detached. The local GM dealership was called and they advised there was no recall and would only work on the vehicle for payment, so it was not taken to them. The components were replaced on both sides. Old parts have been kept.
#11671720 | AIR BAGS | | N/A miles
One day when I went to sit in the front passenger seat a message came on the Driver Information Center displaying, "SERVICE AIR BAG" and then I notice that the indicator light on the dash was displaying the Air Bag warning light, and the rearview mirror was showing that the passenger air bag was off. Without the air bag working I cannot ride in the front seat of the car and due to the fact that if we are in a car accident the air bag will not deploy. The dealer has been able to reproduce this issue several times over the last 13 years. Yes, I have been dealing with this issue since 2012, every time I ask to have the seat diagnosed, they say "No we will not be doing that for you" - [XXX] and [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11671720 | SEATS | | N/A miles
One day when I went to sit in the front passenger seat a message came on the Driver Information Center displaying, "SERVICE AIR BAG" and then I notice that the indicator light on the dash was displaying the Air Bag warning light, and the rearview mirror was showing that the passenger air bag was off. Without the air bag working I cannot ride in the front seat of the car and due to the fact that if we are in a car accident the air bag will not deploy. The dealer has been able to reproduce this issue several times over the last 13 years. Yes, I have been dealing with this issue since 2012, every time I ask to have the seat diagnosed, they say "No we will not be doing that for you" - [XXX] and [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11528754 | AIR BAGS | | N/A miles
The service air bag light has been on for several years. I called a few years ago and was told it was a recall and Cadillac would stand by it. It would not expire I took it to the Cadillac place. They would not honor it

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Safety Rating for the 2007 CADILLAC CTS

NHTSA has not yet tested the 2007 CADILLAC CTS in its New Car Assessment Program.

Technical Service Bulletins for the 2007 CADILLAC CTS

General Motors, LLC has issued 11 technical service bulletins (TSBs) for the 2007 CADILLAC CTS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

120232002B — STEERING

This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.

PIP-5399 — EQUIPMENT

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE OIL PAN ON A RE-MANUFACTURED HIGH FEATURE V6. ENGINES RE-MANUFACTURED AFTER 2016-FEBRUARY-1 WERE BUILT WITH THE INCORRECT OIL PAN. IF THE ENGINE IS BUILT WITH A 12638371 FWD OIL PAN AND SHOULD HAVE A 12592105 RWD OIL PAN. TECHNICIAN...

PIC5460B — POWER TRAIN

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles with a no crank concern or they are unable to remove their key from the ignition lock cylinder may find Diagnostic Trouble Codes P0318, P1629, U1040, U1064, U1153, U1192, and U1300 stored in the...

10-04-20-001F — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

This technical bulletin provides a procedure to replace the rear differential fluid if the rear axle has a clunk or chatter noise on turns.

10-08-44-006C — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.

PIP3423K — ELECTRICAL SYSTEM:SOFTWARE

This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for...

PIP4663B — ENGINE AND ENGINE COOLING

This Preliminary Information communication provides information to the technician with the procedure for the modification when replacing the motor mounts. Technician will need to remove the original exhaust heat shield and drill a hole in it for the top locating pin. Technician will also cut off the lower locating pin.

PIT5074F — ELECTRICAL SYSTEM

GM: J-35616-64B TERMINAL TEST PROBE AND REPLACEMENT TERMINAL. ALSO INCLUDED MODELS VERANO, REGAL, LACROSSE, CTS, SRX, VOLT, SONIC, MALIBU, IMPALA, EQUINOX, CRUZE, AVALANCHE, TAHOE SUBURBAN, SILVERADO, SIERRA, YUKON, AND TERRAIN FOR MODEL YEAR 2013. MODEL ESCALADE MODEL YEAR 2012-2013. MODEL PONTIAC G3 MODEL YEAR 2007. MODEL WAVE MODEL YEARS 2005-2010....

SB-10420 — SEATS

CADILLAC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. WITH REPEATED FLEXING, THE FRONT PASSENGER SEAT MAT CAUSE MAT TO KINK, BEND, OR FOLD. FLEXING OF PASSENGER SENSING SYSTEM MAT CAN BREAK CONNECTIONS. *PE

PIC514 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

GM: THERE MAY BE A BRAKE PUMP NOISE WHEN TURNING AND/OR THE STABILITY SYSTEM ACTIVE LIGHT IS ON. THERE IS A SOFTWARE CALIBRATION PROBLEM. 2007-2008 CADILLAC CTS. *RM

Showing 10 of 11 technical service bulletins.

NHTSA Investigations for the 2007 CADILLAC CTS

NHTSA has opened 1 investigation into potential safety defects in the 2007 CADILLAC CTS.

Investigation EQ11001 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE Closed

Opened:

IEE Passenger Sensing System Mats

Other Model Years of the CADILLAC CTS

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Other CADILLAC Models

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