2016 BUICK VERANO — Problems, Recalls & Safety Data
5/5
Safety Rating
94
Owner Complaints
2
Recalls
11
Service Bulletins
0
Investigations
Overview of the 2016 BUICK VERANO
The 2016 BUICK VERANO has received a total of 94 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. 11 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Air Bags (23 complaints), Electrical System (14 complaints), and Engine (7 complaints).
Recalls for the 2016 BUICK VERANO
NHTSA has recorded 3 recalls for the 2016 BUICK VERANO, potentially affecting up to 16,923 vehicles.
Recall 16V502000 — ELECTRICAL SYSTEM:IGNITION
| 8,367 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain...
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782....
View full details →Recall 16V502000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
| 8,367 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain...
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782....
View full details →Recall 16V595000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 189 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2016 Buick Verano vehicles manufactured February 16, 2016, to May 12, 2016, equipped with a 2.0 liter turbocharged engine. The engine fuel line assembly may be misrouted, allowing the fuel line to contact the surface of the engine.
Consequence: If the fuel line contacts the engine, the fuel line may wear, resulting in a fuel leak and increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began on August 19, 2016. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 54180.
View full details →Owner Complaints for the 2016 BUICK VERANO
94 complaints have been filed with NHTSA for the 2016 BUICK VERANO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 23 | 1 | 0 | 2 | 0 |
| Electrical System | 14 | 0 | 1 | 0 | 0 |
| Engine | 7 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 7 | 0 | 1 | 0 | 0 |
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 4 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 4 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Seats | 4 | 0 | 1 | 0 | 0 |
| Lane Departure Blind Spot Detection | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I am submitting this complaint to report a safety-related issue involving my 2016 Buick Verano. At approximately 112,000 miles, the vehicle experienced a major transmission failure that significantly affected drivability. Shortly thereafter, an airbag warning light illuminated, indicating a potential malfunction of the supplemental restraint system. An independent mechanic advised that the vehicle was no longer safe or economically reasonable to repair due to the transmission failure and the airbag system warning. The cost of transmission repair was estimated between $5,000.00 and $7,000.00. The vehicle could not be safely driven, sold, or repaired, leaving me with an inoperable vehicle and an outstanding loan balance. I am submitting this complaint to ensure this issue is documented and reviewed, as transmission failure combined with an airbag warning presents a serious safety concern. Also, it’s been widely documented by other consumers of having the same problem with the transmission failing prematurely on these type of vehicles as well.
I am submitting this complaint to report a safety-related issue involving my 2016 Buick Verano. At approximately 112,000 miles, the vehicle experienced a major transmission failure that significantly affected drivability. Shortly thereafter, an airbag warning light illuminated, indicating a potential malfunction of the supplemental restraint system. An independent mechanic advised that the vehicle was no longer safe or economically reasonable to repair due to the transmission failure and the airbag system warning. The cost of transmission repair was estimated between $5,000.00 and $7,000.00. The vehicle could not be safely driven, sold, or repaired, leaving me with an inoperable vehicle and an outstanding loan balance. I am submitting this complaint to ensure this issue is documented and reviewed, as transmission failure combined with an airbag warning presents a serious safety concern. Also, it’s been widely documented by other consumers of having the same problem with the transmission failing prematurely on these type of vehicles as well.
I am submitting this complaint to report a safety-related issue involving my 2016 Buick Verano. At approximately 112,000 miles, the vehicle experienced a major transmission failure that significantly affected drivability. Shortly thereafter, an airbag warning light illuminated, indicating a potential malfunction of the supplemental restraint system. An independent mechanic advised that the vehicle was no longer safe or economically reasonable to repair due to the transmission failure and the airbag system warning. The cost of transmission repair was estimated between $5,000.00 and $7,000.00. The vehicle could not be safely driven, sold, or repaired, leaving me with an inoperable vehicle and an outstanding loan balance. I am submitting this complaint to ensure this issue is documented and reviewed, as transmission failure combined with an airbag warning presents a serious safety concern. Also, it’s been widely documented by other consumers of having the same problem with the transmission failing prematurely on these type of vehicles as well.
After consulting with a certified technician, I’ve learned this model uses the same 6-speed transmission (6T40) found in several GM vehicles, and that it’s widely known to fail prematurely—many as early as 100K–117K miles. There are dozens of similar consumer complaints filed with NHTSA and discussed online. These are not isolated incidents but part of a consistent pattern of early, costly failures.
The paint has severely faded, chipping, and it is not from environmental factors- I have less than 30,000 miles on a 2016 Buick Verano. There are multiple websites confirming other consumers have had the same issues with their 2015/2016 Buick Verano.
Safety Rating for the 2016 BUICK VERANO
The 2016 BUICK VERANO received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2016 BUICK VERANO
General Motors, LLC has issued 11 technical service bulletins (TSBs) for the 2016 BUICK VERANO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
21-NA-280 — FUEL/PROPULSION SYSTEM
This service bulletin provides diagnostic repair information for customer concerns of Engine Run-On, Rough Running, Malfunction Indicator Lamp (MIL) Illuminated.
PIP4902Q — ELECTRICAL SYSTEM:SOFTWARE
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in...
030603004W — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
100864002D — VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
PIP-5389 — ENGINE
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN WITH DIAGNOSTIC TROUBLE CODE P015A . THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON THE CLUSTER.
22970 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
22970 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
STOP DELIVERY ORDER (22970). THIS STOP MESSAGE IS TO INFORM DEALERS THAT EFFECTIVE IMMEDIATELY, STOP THE DELIVERY OF CERTAIN 2016 MODEL YEAR BUICK VERANO AND CHEVROLET SONIC VEHICLES IN NEW VEHICLE INVENTORY. THE HOOD INNERS WERE BUILT WITHOUT CLINCHES DUE A BROKEN PUNCH AND DIE. UNTIL FURTHER INSTRUCTIONS ARE RECEIVED,...
22970 STOP MESSA — STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
STOP DELIVERY ORDER (22970). THIS STOP MESSAGE IS TO INFORM DEALERS THAT EFFECTIVE IMMEDIATELY, STOP THE DELIVERY OF CERTAIN 2016 MODEL YEAR BUICK VERANO AND CHEVROLET SONIC VEHICLES IN NEW VEHICLE INVENTORY. THE HOOD INNERS WERE BUILT WITHOUT CLINCHES DUE A BROKEN PUNCH AND DIE. UNTIL FURTHER INSTRUCTIONS ARE RECEIVED,...
15598B — EQUIPMENT:APPLIANCE:AIR CONDITIONER
15598B - SERVICE UPDATE (REVISED TO PROVIDE ADDITIONAL PARTS INFORMATION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT, AND IF NECESSARY, REPLACE THE AIR CONDITIONING COMPRESSOR ON CERTAIN 2015 MODEL YEAR BUICK VERANO VEHICLES. THESE VEHICLES MAY HAVE LOW REFRIGERANT, WHICH COULD CAUSE THE VEHICLES AIR CONDITIONING TO BE UNAVAILABLE.
15598A — EQUIPMENT:APPLIANCE:AIR CONDITIONER
15598A - SERVICE UPDATE (REVISED TO INCLUDE JULIAN DATE INFORMATION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT, AND IF NECESSARY, REPLACE THE AIR CONDITIONING COMPRESSOR ON CERTAIN 2015 MODEL YEAR BUICK VERANO VEHICLES. THESE VEHICLES MAY HAVE LOW REFRIGERANT, WHICH COULD CAUSE THE VEHICLES AIR CONDITIONING TO BE UNAVAILABLE.
Showing 10 of 11 technical service bulletins.
NHTSA Investigations for the 2016 BUICK VERANO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BUICK VERANO
- 2012 BUICK VERANO — 145 complaints
- 2013 BUICK VERANO — 154 complaints
- 2014 BUICK VERANO — 169 complaints
- 2015 BUICK VERANO — 82 complaints
- 2016 BUICK VERANO (current)
- 2017 BUICK VERANO — 19 complaints
Other BUICK Models
- BUICK LESABRE — 4,864 total complaints
- BUICK REGAL — 4,444 total complaints
- BUICK ENCLAVE — 3,194 total complaints
- BUICK LACROSSE — 2,882 total complaints
- BUICK CENTURY — 2,393 total complaints
- BUICK PARK AVENUE — 1,880 total complaints
- BUICK RENDEZVOUS — 1,795 total complaints
- BUICK LUCERNE — 1,322 total complaints