2010 BMW X5 SAV Steering Problems

LOST POWER STEERING AS CAR WAS DRIVING APPROX 50 MPH ON GARDEN STATE PARKWAY AT TOP OF BRIDGE OVER THE RARITAN RIVER. BATTERY WARNING CAME ON DASH, CAR LOST POWER AND THEN STOPPED. NO COLLISION OR INJURY. CAR WAS TOWED AND REPAIRED BY C&T TOWING AND AUTO REPAIR, RAHWAY NJ. DAMAGE OBSERVED WAS PARTIALLY MELTED IDLER PULLEY AND SHREDDED DRIVE BELT. REPAIR INCLUDED REPLACEMENT OF DRIVE BELT, A.C. STRETCH BELT, IDLER PULLEY, DRIVE BELT TENSIONER AND SERPENTINE TENSIONER.

I HAD THIS PROBLEM WITH MY 2010 BMW X5 35D BREAKDOWN. IT SAID THE CHARGING MALFUNCTION ON THE SCREEN. POWER STEERING WAS LOST. WHEEL STEER WAS HARD TO MANEUVER. HARD TO MOVE. I ALMOST GOT IN AN ACCIDENT. THE BATTERY DIED. EVERYTHING JUST NOT FUNCTION BC OF LOST IN POWER STEERING. WHEN I TOWED MY CAR TO BMW MANHATTAN, THE SERVICE ADVISOR TOLD ME THERE WAS NO RECALL FOR MY BMW X5 35 D. SHE TOLD ME THE DEALER WOULD CHARGE ME ABOUT $900 TO REPLACE PULLEY BELT BOLT AND BATTERY AND ETC . I TOLD HER IT'S ONE OF RECALL. AFTER THAT THE SERVICE ADVISOR TOLD ME THAT SHE WILL CALL ME BACK ON THAT WHICH SHE NEVER DID, MY CAR WAS STILL AT BMW MANHATTAN. IT'S BEEN A WEEK IN THE DEALER. I'M STILL WAITING TO KNOW WHAT HAPPEN. *TR

VEHICLE LOST STEERING CONTROL. ON THE NIGHT OF JULY 12 I WAS MAKING A LEFT TURN AND ALL OF A SUDDEN STEERING BECOME EXTREMELY DIFFICULT TO TURN AND EXTREMELY STIFF. I TRIED TO TURN THE STEERING WITH FULL FORCE IN MY BODY TO AVOID HITTING THE POLE AND AND BARELY MISSED HITTING THE STREET LIGHT POLE. THIS INCIDENT SHAKED ME FOR A WHILE. CAR WAS TOWED TO THE DEALERSHIP AND DETERMINED AND FOUND THAT ALTERNATOR BOLT FROM RECALL 11 11 12 (NHTSA CAMPAIGN NUMBER: 12V550000) HAD SNAPPED CAUSING BELT TO COME OFF AS WELL AS TENSION-ER. IT WAS VERY DISAPPOINTING FOR ME THAT A 60 GRAND LUXURY VEHICLE BECAME A LIFE THREATENING HAZARD. AND EVEN AFTER THE SAFETY RE-CALL, IT'S A BIG HAZARD.I HAD CALLED CUSTOMER RELATIONS OF BMW ABOUT THIS AND APPARENTLY THEY TOOK IT VERY LIGHTLY. *TR