NHTSA Complaint #10702323 — 2010 BMW X5 SAV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10702323
Vehicle	2010 BMW X5 SAV
Component	ELECTRICAL SYSTEM
Date of Incident	March 21, 2015
Date Filed	March 28, 2015
Mileage	48,009 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I HAD THIS PROBLEM WITH MY 2010 BMW X5 35D BREAKDOWN. IT SAID THE CHARGING MALFUNCTION ON THE SCREEN. POWER STEERING WAS LOST. WHEEL STEER WAS HARD TO MANEUVER. HARD TO MOVE. I ALMOST GOT IN AN ACCIDENT. THE BATTERY DIED. EVERYTHING JUST NOT FUNCTION BC OF LOST IN POWER STEERING. WHEN I TOWED MY CAR TO BMW MANHATTAN, THE SERVICE ADVISOR TOLD ME THERE WAS NO RECALL FOR MY BMW X5 35 D. SHE TOLD ME THE DEALER WOULD CHARGE ME ABOUT $900 TO REPLACE PULLEY BELT BOLT AND BATTERY AND ETC . I TOLD HER IT'S ONE OF RECALL. AFTER THAT THE SERVICE ADVISOR TOLD ME THAT SHE WILL CALL ME BACK ON THAT WHICH SHE NEVER DID, MY CAR WAS STILL AT BMW MANHATTAN. IT'S BEEN A WEEK IN THE DEALER. I'M STILL WAITING TO KNOW WHAT HAPPEN. *TR

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