2025 BMW I4 EDRIVE40 Steering Problems

I am writing to formally report a serious and ongoing safety defect with my BMW i4, present since the beginning of ownership. The vehicle pulls and skids to the right while driving and intermittently swerves, making it unsafe to operate and posing a clear risk to both myself and other road users. This is a safety-critical issue, not a comfort or preference concern. Despite repeated repair attempts, the defect remains unresolved. To date, the following actions have been taken without success: Six (6) tire replacements Two (2) wheel alignments Multiple inspections and service visits at BMW of West St. Louis All work was performed while the vehicle is under warranty, yet I have also incurred out-of-pocket expenses attempting to correct this safety issue. After these failed repairs, I escalated the matter to BMW of North America. A case manager was assigned, but after one initial call, I received no response...

On September 10, 2025, while my son was driving, the lane assist system activated twice during a single drive without a cause. The first activation was manually corrected, but the second caused the vehicle to veer into a roadside barrier. There were no environmental or road condition that would justify the intervention. The vehicle was declared a total loss by our insurance provider. (Please see attached Vehicle Safety Complaint Report pdf for more detail) I am concerned this may reflect a defect in the lane assist system and could pose a risk to other drivers. I am requesting NHTSA investigate whether similar incidents have been reported.