NHTSA Complaint #11706956 — 2025 BMW I4 EDRIVE40

I am writing to formally report a serious and ongoing safety defect with my BMW i4, present since the beginning of ownership. The vehicle pulls and skids to the right while driving and intermittently swerves, making it unsafe to operate and posing a clear risk to both myself and other road users. This is a safety-critical issue, not a comfort or preference concern. Despite repeated repair attempts, the defect remains unresolved. To date, the following actions have been taken without success: Six (6) tire replacements Two (2) wheel alignments Multiple inspections and service visits at BMW of West St. Louis All work was performed while the vehicle is under warranty, yet I have also incurred out-of-pocket expenses attempting to correct this safety issue. After these failed repairs, I escalated the matter to BMW of North America. A case manager was assigned, but after one initial call, I received no response despite more than seven follow-up emails and three voice messages. Only after I indicated that I would contact consumer protection agencies did BMW respond and offer a little monetary amount credit. I want to be clear that I am not seeking goodwill or compensation. I am seeking a safe and reliable vehicle. Due to the unresolved safety defect and lack of effective support, I no longer feel safe driving this vehicle. I remain loyal to the BMW brand and am willing to purchase another BMW; however, given the repeated failed repairs and ongoing safety risk, I am requesting that BMW repurchase this vehicle and provide a replacement or buyback solution. This matter involves vehicle safety and requires urgent attention. I respectfully request prompt assistance and a fair resolution. Numerous incidents that occurred and tire burst with steering tight and goes on left and right hand side. Documents attached. Two major incidents out of 6: 1st - Car first time swerving: [XXX] - No crash-Fire-Injury-Police Report. 2nd: [XXX] mentioned in additional details.INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION