2010 BMW 335D Steering Problems

BLOWER MOTOR RECALL: MY CAR WAS TAKEN IN BY BMW THE BEGINNING OF FEBRUARY FOR THE RECALL, OR SO I THOUGHT. THE PERSON I TALKED TO IN THE SERVICE DEPARTMENT ALERTED ME THAT THERE WAS A RECALL AND THAT MY CAR WAS UNDER IT. A WEEK OF THEM HAVING IT GOES BY AND THE TECH I TALK TO TELLS ME THAT, NO MY CAR WASNT PART OF IT AND I HAD OTHER ISSUES THAT THEY QUOTED ME FOR BUT COULDNT DIRECTLY SAY HOW THEY CONCLUDED THEY WERE FAULTY, HIS NAME WAS CARLOS UP AT CLASSIC BMW IN WILLOUGHBY HILLS, OH. I THEN TELL THE SA I REFUSE TO TALK TO THAT TECH BECAUSE HE DOESNT SEEM TO HAVE PROPER KNOWLEDGE ON THE CAR ID LIKE TO SPEAK WITH SOMEONE ELSE. THE SA THEN CONFIRMS THAT MY CAR IS UNDER RECALL BUT THEY CANT DO ANYTHING BECAUSE THEY DONT KNOW WHEN...

WHILE DRIVING ON A DIVIDED HIGHWAY AT 60 MPH, I EXPERIENCED A SUDDEN LOSS OF POWER STEERING ASSIST. STEERING BECAME VERY STIFF AND THERE WAS A STRONG BURNT RUBBER SMELL EMANATING FROM THE ENGINE COMPARTMENT. I DROVE ABOUT 6 MILES FURTHER AND PARKED THE CAR IN MY DRIVEWAY. I ALSO NOTICED THE BATTERY SYMBOL ILLUMINATED WITH WARNING MESSAGE 'CHARGING MALFUNCTION.' I HAD THE CAR TOWED TO THE BMW DEALERSHIP FOR REPAIRS. I BELIEVE THIS IS AN IDENTICAL ISSUE THAT RESULTED IN THE BMW RECALL CAMPAIGN NO. 12V-550: ENGINE BELT IDLER PULLEY BOLT FOR THE X5. I AM CONCERNED BECAUSE I BELIEVE THE ENGINE IN MY 335D IS IDENTICAL TO THE DIESEL ENGINE IN THE X5 RECALL AND BELIEVE THE 335D SHOULD BE INCLUDED IN THIS RECALL. I WILL BE CONTACTING BMW CORPORATE HEADQUARTERS ABOUT MY CONCERN.