2010 BMW 335D Electronic Stability Control Esc Problems

BLOWER MOTOR RECALL: MY CAR WAS TAKEN IN BY BMW THE BEGINNING OF FEBRUARY FOR THE RECALL, OR SO I THOUGHT. THE PERSON I TALKED TO IN THE SERVICE DEPARTMENT ALERTED ME THAT THERE WAS A RECALL AND THAT MY CAR WAS UNDER IT. A WEEK OF THEM HAVING IT GOES BY AND THE TECH I TALK TO TELLS ME THAT, NO MY CAR WASNT PART OF IT AND I HAD OTHER ISSUES THAT THEY QUOTED ME FOR BUT COULDNT DIRECTLY SAY HOW THEY CONCLUDED THEY WERE FAULTY, HIS NAME WAS CARLOS UP AT CLASSIC BMW IN WILLOUGHBY HILLS, OH. I THEN TELL THE SA I REFUSE TO TALK TO THAT TECH BECAUSE HE DOESNT SEEM TO HAVE PROPER KNOWLEDGE ON THE CAR ID LIKE TO SPEAK WITH SOMEONE ELSE. THE SA THEN CONFIRMS THAT MY CAR IS UNDER RECALL BUT THEY CANT DO ANYTHING BECAUSE THEY DONT KNOW WHEN...