2011 BMW 335 — Problems, Recalls & Safety Data

I PURCHASED NEW PIRELLI PZERO TIRES FROM MY LOCAL BMW DEALER. THE REAR TIRES EXHIBITED INTERMITTENT AIR LOSS AND WERE REPLACED BY THE DEALER BECAUSE THE DEALER BELIEVED THEY WERE DAMAGED DURING INSTALLATION. THE SECOND SET OF REAR TIRES ALSO EXHIBITED INTERMITTENT AIR LOSS. THE DEALER BELIEVED THE WHEELS WERE DAMAGED AND CAUSING THE AIR LOSS. I HAD A WHEEL SPECIALIST INSPECT THE WHEELS, AND THEY FOUND NO DEFECTS TO CAUSE AIR LOSS. THE WHEEL SPECIALIST FOUND THE TIRES TO BE DEFECTIVE AS THEY HAVE EXCESS MATERIAL AT THE BEAD THAT PREVENTS PROPER SEALING ON THE RIM. THE WHEEL SPECIALIST ATTEMPTED TO REMOVE THE EXCESS MATERIAL FROM ONE TIRE TO DETERMINE IF THAT WOULD IMPROVE THE PROBLEM, WHICH IT DID TO SOME EXTENT. I CALLED PIRELLI AND NOTIFIED THEM OF THE PROBLEM, AND THEY STATED THEY WOULD REPLACE ONE REAR TIRE UNDER WARRANTY BUT NOT THE TIRE THAT WAS WORKED UPON BY THE WHEEL SPECIALIST. IN SUMMARY, I EXPERIENCED TWO SETS OF DEFECTIVE PIRELLI P ZERO TIRES LEADING ME TO BELIEVE THERE COULD BE A PROBLEM WITH ADDITIONAL TIRES. I HAVE VIDEO EVIDENCE OF THE LEAKS SEEN DURING A LEAK TEST.

I PURCHASED NEW PIRELLI PZERO TIRES FROM MY LOCAL BMW DEALER. THE REAR TIRES EXHIBITED INTERMITTENT AIR LOSS AND WERE REPLACED BY THE DEALER BECAUSE THE DEALER BELIEVED THEY WERE DAMAGED DURING INSTALLATION. THE SECOND SET OF REAR TIRES ALSO EXHIBITED INTERMITTENT AIR LOSS. THE DEALER BELIEVED THE WHEELS WERE DAMAGED AND CAUSING THE AIR LOSS. I HAD A WHEEL SPECIALIST INSPECT THE WHEELS, AND THEY FOUND NO DEFECTS TO CAUSE AIR LOSS. THE WHEEL SPECIALIST FOUND THE TIRES TO BE DEFECTIVE AS THEY HAVE EXCESS MATERIAL AT THE BEAD THAT PREVENTS PROPER SEALING ON THE RIM. THE WHEEL SPECIALIST ATTEMPTED TO REMOVE THE EXCESS MATERIAL FROM ONE TIRE TO DETERMINE IF THAT WOULD IMPROVE THE PROBLEM, WHICH IT DID TO SOME EXTENT. I CALLED PIRELLI AND NOTIFIED THEM OF THE PROBLEM, AND THEY STATED THEY WOULD REPLACE ONE REAR TIRE UNDER WARRANTY BUT NOT THE TIRE THAT WAS WORKED UPON BY THE WHEEL SPECIALIST. IN SUMMARY, I EXPERIENCED TWO SETS OF DEFECTIVE PIRELLI P ZERO TIRES LEADING ME TO BELIEVE THERE COULD BE A PROBLEM WITH ADDITIONAL TIRES. I HAVE VIDEO EVIDENCE OF THE LEAKS SEEN DURING A LEAK TEST.

I WAS TRAVELING DOWN THE ROAD TODAY IN MY 2011 335I XDRIVE AND MY SUNROOF EXPLODED! NO ROCK HIT ME, IT WAS LIKE A SHOTGUN WENT OFF INSIDE MY CAR, I'M RETIRED MILITARY, A VETERANS OF ALL THE WARS/CONFLICTS FROM 89-2009 HAD MORTARS FLYING OVER MY HEAD AND PATRIOT BATTERYS TAKING OUT SCUDS OVERHEAD. IT'S A GOOD THING I DON'T HAVE PTSD, BECAUSE I COULD HAVE CAUSED A HUGE ACCIDENT AT 70 MPH ON THE INTERSTATE! GLASS PIECES EVERYWHERE, IN MY LAP, MOUTH AND IN THE CAR. THERE ARE TWO PARALLEL LINES OF MISSING GLASS, I HAVE TAPED ALL OF IT SO IT DOESN'T FALL DOWN. I CALLED BMW IF MURRAY UTAH, THEY SAID THEY NEVER HEARD OF THIS AND MY WARRANTY IS PAST THEY SAID NO RECALL IS OUT FOR THIS.

PERTAINING TO NHTSA RECALL NUMBER 17V676 THAT WAS ISSUED IN OCTOBER OF 2017, I CALLED BMW CUSTOMER SERVICE IN DECEMBER TO INQUIRE ABOUT THE STATUS OF THE RECALL BUT WAS TOLD TO CONTINUE CHECKING ITS WEBSITE FOR STATUS AND THE REP COULD NOT PROVIDE A TIMEFRAME AS TO WHEN I CAN BRING THE CAR TO THE DEALERSHIP FOR REPAIR. WE ARE NOW AT THE END OF JANUARY, MORE THAN 3 MONTHS AFTER THE RECALL WAS ISSUED AND STILL NO ETA AS TO WHEN A FIX WILL BE AVAILABLE. WHEN THERE'S A SAFETY RISK INVOLVED, I'M NOT SURE WHY THERE WAS NOT AN URGENCY BEING PLACED ON THIS RECALL FROM BMW.

TAKATA RECALL I HAVE CONTACTED TWO BMW RETAILERS IN MY AREA ASKING TO SCHEDULE AN APPOINTMENT TO HAVE MY AIRBAGS REPLACED AND BOTH RESPONSES WERE "WE DON'T HAVE THE PART BUT WILL ORDER IT AND CALL YOU BACK WHEN READY TO SCHEDULE THE REPLACEMENT". I HAVEN'T HEARD BACK FROM EITHER AND I CONTACTED BMW MOUNTAIN VIEW OVER 9 MONTHS AGO AND BMW PETER PAN OVER 4 MONTHS AGO. I AM DEEPLY CONCERNED FOR THE SAFETY OF ME AND MY FAMILY SINCE THERE IS A KNOWN DEFECT IN THE AIRBAG THAT COULD BE DEPLOYED IN THE CASE OF AN ACCIDENT. I HOPE THIS NEVER HAPPENS BUT THE FACT THERE IS A KNOWN THREAT IN MY CAR WHICH COULD BE LIFE THREATENING AT ANY MOMENT AND THERE IS NO URGENCY TO RESOLVE THIS ISSUE FROM BMW OR THE AIRBAG MANUFACTURER IS VERY DISAPPOINTING.