2013 BMW 328I Engine Problems

91 NHTSA complaints on file

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Engine Issues in the 2013 BMW 328I

91 engine complaints have been filed with NHTSA for the 2013 BMW 328I. Of these, 3 involved a crash, 7 involved a fire, and 4 resulted in injury.

91
Complaints
3
Crashes
7
Fires
4
Injuries
0
Deaths

All Engine Complaints

#11668570 |
MY 2013 BMW 328 NON TURBO experienced an all of a sudden warning that the temperature was high even though the temp gauge did not show. Car was pulled over and towed to repair shop. Broken VANOS bolts were discovered and car made a load noise when run.
#11650665 |
Dear NHTSA, I am submitting this complaint regarding a serious safety issue with my [Your BMW Model & Year]. My vehicle was recalled due to an issue with the engine coolant pump, which could lead to a short circuit and, in rare cases, a fire. •The recall was issued over a month ago, but BMW has not provided a solution or a repair date. •On March 26th, 2025, I visited an authorized BMW service center for an oil change and to address the recall, but they informed me that the necessary parts were not available and gave no timeline for the repair. •For the past three weeks, white smoke has been coming from the hood, and there is a noticeable burning smell. •I have a video documenting this issue. •My vehicle is in active use, and the problem is getting worse daily, increasing the risk of engine failure or fire....
#11649665 |
The vehicle's manufacturer (BMW) has failed to remedy a potentially lethal safety recall in a timely manner.
#11645370 |
Car has been recalled since August for a fire risk and there is no ETA on any repairs
#11633163 | Fire
The contact owned a 2013 BMW 328I. The contact stated that upon parking the vehicle on the sidewalk in front of his driveway, it caught on fire. The vehicle was unoccupied during the fire. The origin of the fire was unknown. The location of the fire was the front engine compartment. The fire department extinguished the fire. A police department report was filed. The vehicle was destroyed. There were no injuries. The contact also noted that no warning lights had been illuminated prior, and received notice of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and believed the recall as probable cause for the failure. The local dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
#11631050 |
UNKNOWN/ my car came up with an engine code . Trouble accelerating, tends to runs hot ( drive train malfunction
#11629780 |
Unknown, Over time, this could lead to a short circuit and, in rare cases, a thermal event or a fire.
#11622569 | Fire
The contact owned a 2013 BMW 328i. The contact stated while the vehicle was parked and unoccupied in a friend's driveway when a pop was heard and the contact noticed that the vehicle was on fire. The contact stated that the engine compartment was engulfed in flames. The contact stated that a police officer who was riding through the neighborhood stopped and attempted to extinguish the fire, however, they were unsuccessful. The local fire department arrived and extinguished the fire. No injuries and no medical treatment was provided. The fire caused damage to the friend's garage and the window above the garage. In addition, the friend's vehicle, which was parked in the driveway next to the contact's vehicle, was damaged on the driver's side front bumper and headlight and the driver's side front tire. The vehicle remained at the fire location. The vehicle was deemed as a total loss by...
#11621686 |
Engine Timing Chain and Oil pump drive chain modules failed. I found this from BMW website that Defect Code: SI B11 03 17: For this vehicle the timing chain and the oil pump drive chain modules (N20, N26 engines) limited Warranty for in defects in materials or workmanship has been extended to 7 years / 70000 miles as determined from the original in-service date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New vehicle limited warranty for passenger cars and light trucks. for eligible vehicles that are beyond this 7/70 coverage, please refer to SI B11 02 21 for additional coverage that may also apply. I filed a case directly with BMW of NA - they told me get it towed to BMW dealership and get it diagnosed, I followed the instructions and got it diagnosed. BMW dealership confirmed the...
#11619515 |
My name is [XXX] I have 2013 bmw 328i that has a safety recall Vin [XXX] CAMPAIGN ID: 24V608000 Engine coolant pump problem It’s been 4 months with no help from bmw .I contacted the dealer and they said there’s nothing they could do right now, but I believe its causing the part not to work anymore and it’s causing other problems that’s related to this issue. I will have to hire an attorney because there’s no remedy available and it’s causing we’re on my other parts of the car. Please if you can help or recommend what to do, I’d appreciate it. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11619208 |
It’s been a few months with no remedy contacted the dealer and they said there’s nothing they could do right now, but I believe the connectors, causing the part not to work anymore and it’s causing other problems that’s related to this issue. I will have to hire an attorney because there’s no remedy available and it’s causing we’re on my other parts of the car. I believe this is caused other problems with the vehicle I don’t think the coolant pump is working. Is bmw going to fix related problems free of charge?that are caused from them not fixing it fast enough and causing other problems since the coolant pump has failed and bmw hasn’t offered anything or to fix the problems quick enough .
#11618370 |
I was driving and my car began to lose power and Drivetrain Malfunction appeared on the screen. I had to pull over to a side street and turn the car off. I turned it back on but it was very sluggish and moved very slow. Once I parked it I turned it off and tried to start it back up but it wouldn’t turn over. I contacted BMW and they said they couldn’t do anything. I need a new engine and timing chain, fuel pump and oil pan.
#11618363 |
Check engine light came on and car began to slow down on the expressway going 45 mph. My car now does not start and will not turn over. Before all of this happened my car was misfiring and a warning came up saying Engine Oil pressure Low. I just received an oil change a week prior. Now my car doesn't work and I cannot drive it at all. BMW said my timing Chain is broken and I have an oil leak. I will need a new engine. My mechanic said my entire engine needs to be replaced.
#11617974 |
The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, the vehicle briefly vibrated before losing motive power, after which the message "Drivetrain Malfunction" was displayed. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No other warning lights were illuminated. The vehicle was towed to the dealer, who observed that the guides for the timing chain were fractured, causing engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Service Information Bulletin: 11-03-17. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 90,000.
#11616321 |
There is a safety recall on my engine and it’s been out for 6 months and still no remedy and it’s causing problems with my car and safety .I would like bmw to pay for a loaner you’ll they fix the problem .
#11616031 |
When starting a cold engine, a large toxic “plume of blue smoke” can be seen emitting from the exhaust tailpipe for approximately 10-30 seconds. I have been complaining about this to the BMW dealer in Boise Idaho since 2019. This issue is describe in SI B11 11 16 Warranties "N20 ENGINE OIL FEED LINE TO THE TURBOCHARGER: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES" - [XXX] My car is a 2013 Year BMW, F25 (X3 xDrive28i) (N20 Engine) Model, but BMW has excluded my VIN number from this warranty. I have the problem and my BMW meets the descriptions but the VIN number is excluded. As this model is identify as being problematic, the VIN numbers of all 2013 models should be included, not limited. Please help. Best, BMW 2013 328 ix owner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11616088 |
REDUCED ENGINE AND AIR CONDITIONING On hot days or long drives, the AC stops blowing air. I took to dealership and they said it had error FC 801228 and recommended 850W electric fan and program "as first step" at a cost of $2,505.85. I noticed on many online BMW sites, that many other people had this same issue on hot days, long drives and sometimes stop and go traffic. This happened twice prior to 2024, once in June 2024 (air temperature was 100 degrees, driving 65 MPH) and September 24 (air temperature was 72 degrees, driving 65 MPH). All drives were longer than 2 hours. Saw in the news today that BMW is issuing a new recall for the Engine Coolant Pump and connector. Seems as though these issues may be related? Per BMW SI B12 25 13 Engine Electrical Systems publication dated February 2014, this was a known issue...
#11605504 |
The turbo charger electric waste gate actuator lever fell off the vehicle from rust. It disconnected at the two locations where it is installed. This caused an immediate loss of power at highway speeds. It is related to this issue where the the clip/link that holds the lever rusts off. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11593217 |
Timing chain broken, sas light on, drivetrain malfunction…
#11588395 |
The contact owns a 2013 BMW 328I. The contact stated that upon the start of the vehicle, there was a white plume of smoke coming from the exhaust pipe. The "Drivetrain Malfunction Drive Moderately" message was displayed. The contact also stated that after driving for a while, there was white smoke coming from the engine department. A local dealer was called about the failure and the contact was informed that the failure might be related to the turbo lines, the oil lines, or the head gasket. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 165,000.
#11588285 | Crash
I bought the car new and since then, on four separate occasions with the engine running and the brake depressed, the engine begins to race at a high speed and on two of those conditions, the car lurched forward and I struck the vehicle in front of me. On the other two occasions, the car did not move forward but the engine was racing. BMW did their inspection on the vehicle and found nothing out of the ordinary but said when this happens again to place the car in neutral and turn off the engine, I'm concerned that when this happens again, I may be at a crosswalk and actually strike a pedestrian causing personal injury or worse. I honestly now feel uncomfortable driving the car as I deem it a safety issue and request assistance.
#11572816 |
Timing chain in engine failed while the vehicle was going 70 MPH on a busy highway. Vehicle had 96,054 miles. “Low oil pressure” warning came on and immediately the engine lost compression and car had to be pulled over to side of the highway. The spot the car stalled was in a dangerous curve of the highway making the towing process dangerous. Vehicle does not switch into neutral when the engine isn’t on. Vehicle had to be dragged onto tow truck ruining the tires. Quoted the repairs at 6 different shops and they were all very familiar with this issue. All estimates for engine repair exceeded the value of the vehicle. Additional costs may have also been incurred as oil pump may have been damaged from timing chain failure. BMW never notified me of the timing chain issues and no dealership I had prior work at ever mentioned the issue.
#11571104 |
BMW failed to inform customers about the class action lawsuit several years ago due to the premature failure of the primary and secondary timing chain assemblies for N20 & N26 engines. See SI B11 03 17. Owners of these vehicles were never notified of this documented and extremely hazardous problem. The government should make this a recall and not allowed it to just be an extended warranty that has since expired and was unknown to many owners. There are thousands of these vehicles on the road with this defective part that could suddenly cause the engine to cease working, resulting in an accident that could cause injury and death to many. If this chain fails while driving it is catastrophic to both the car and the people. A recall should be issued immediately.
#11562537 |
The turbo valve outside of the turbo leaks back into the engine and creates a cloud of smoke at start up.They created a new one way valve to come out of turbo but it's not in the recall list. It's very expensive to fix you have to take the whole car apart. It's dangerous at startup I had a huge cloud of smoke and can cause an accident from cars not being able to see from all the smoke in the parking garage. My number is [XXX] [XXX] Email- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11553330 | Fire
The engine component caught fire spontaneously when car was pulled into a parking lot. There was no warning sign. It did not show any service required notice like it usually does on the dashboard for example if oil is low. There were no recalls pending on this vehicle. The fire was big enough that we had to call fire department to put out. It would have affected other vehicles if not put out. The vehicle was declared total loss after an inspection by insurance company. The car manufacturer (BMW) was contacted but not responded yet. It is available for detailed inquiry and inspection in a secure place.
#11543446 |
Timing chain system failed. Inspection no longer possible due to being repaired in order to be used and not blow engine. Daughter driving on freeway to Phoenix, AZ in 115+ degree weather and left to sit on side of rode with no A/C until tow truck able to tow vehicle rest of way to Phoenix, AZ. Chandler BMW confirmed issue and repaired. Independent service provider in hometown informed me of every BMW owner having this issue a few months after repair. Discovered class action lawsuit from several years ago after research regarding this exact issue. Unknown of symptoms prior to failure, but vehicle has been very well maintained since purchase just about a year ago (2 trips to independent service provider in hometown and one trip to Chandler BMW mentioned above). Approximately 105,000 miles on vehicle at time of timing chain issue.
#11531729 |
Timing chain tensioner failed clogging the oil pump with plastic which in turn starved the engine for oil. We got a low oil pressure light in the Interstate at 70MPH. 10 seconds later trying to pull across 3 lanes of traffic the engine seized. Luckily we were able to coast across the 3rd lane onto the side of the Interstate. With traffic flying by I had to get my family into an uber. I realize the class action suit ended but my car barely has 70k miles on it. I don't see how bmw could get away with this. There are many of their cars that are past the 10 year class action suit but under or at the 70k mile cut off like mine. The car is still at the dealership. It has been inspected and I have been informed that I'm not eligible for the repairs to be...
#11526520 |
the car engine is dead and the car is 90k miles on it, this shouldn't happened to a BMW car and its going to coast a lot of money to fix even more than what I payed for the car, that's really sad. the car just suddenly stoped working.
#11518384 |
Timing chain guides broke while driving, so timing chain jumped a tooth and now car will not start because incorrect timing Car has only 92,000 miles
#11512781 |
I checked the car history report for this car, it said that it had all of the scheduled maintenance. I have not driven this car hard, I used the best gas I could. I had this car for only 4 months - I took it in to Carmax to get checked out about 2 weeks after I got it back in October. They ran tests, and told me everything was fine that "it could've been a loose fuel cap". 3 months later, well before even an oil change was required - my car gave me the same error message only now it would turn off everytime I put it in drive. If this happened on the road I definitely could've been killed. This car showed 0 signs of any type of malfunction and did not give me any indication that anything was wrong. Fast forward to taking it to the...
#11496159 |
The timing chain went out. Warranty was extended to 70,000 miles or 7 years, but this is outside the range of many of the incidences, including mine. I'm getting multiple misfires and you can hear the timing belt when the engine starts, if it starts.
#11491399 |
2013 bmw 328ix 82k miles timing chain guide broke blowing the engine. This should not be happening on a bmw. I do not have the money for this!
#11487347 |
Timing chain failure after 75k miles, costing a lot of money in repairs after engine starvation
#11481719 | Fire
The contact owned a 2013 BMW 328I. The contact stated that while the vehicle was parked outside of a friend's home, her friend received a call from a neighbor that a vehicle outside the home had caught fire. The fire department was called and the fire was extinguished. A fire report was filed and no injuries were reported. The vehicle was completely destroyed but had yet to be towed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was a total loss. The failure mileage was approximately 83,000.
#11480123 |
The contact owns a 2013 BMW 328I. The contact stated while driving 40-45 MPH, the vehicle stalled. The drivetrain malfunction message was displayed. The contact was able to pull into a driveway. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic and diagnosed with a faulty oil pump which caused damage to the camshaft. The independent mechanic diagnosed that the engine needed to be replaced. The dealer was notified of the failure and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 121,360.
#11477261 |
My timing chain is showing symptoms of failing, engine is backfiring while braking or pulling off, I know the was a recall for the N20 engine timing chains. That’s what I have
#11469310 |
The contact owns a 2013 BMW 328I. The contact stated the vehicle was overheating. The contact stated that the high engine temperature warning light was illuminated. The contact had not taken the vehicle to the dealer. The vehicle was undrivable. The contact had the vehicle towed to the residence. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 124,000.
#11469440 |
2013 BMW 328I X Drive. A drive train warning light came on at approx 11300 miles. After dealer inspection the timing chain guides may have caused/or the chain my be loose and is now dropping metal into the engine oil. Repair requires a new engine. Inspection also revealed a waste gate control malfunction on the turbo. Repair new turbo.
#11456966 |
I started smelling burning oil from my engine and brought it to the mechanic. He confirmed that my car has a valve cover leak and a electrical issue. The Car dies after being left off for more then 12 hours. The car miss fire and have ruff idle. Warning lights power train came on after I had the miss fire. Had P0171 and 02 sensor code.
#11456692 |
I recently had my car serviced and the oil changed over the summer, so there were no warning indicators or service issues prior to this incident. I left for work and had no indications of any problems. I drove for about 10-15 minutes when a warning notification popped up stating engine oil pressure low. A few seconds later, the check engine light came on with a notification there was a "drivetrain malfunction". The car started to decrease speed significantly and I pulled over as soon as I could. I turned the car off and waited a couple minutes, then tried to turn it on. The car power/battery was still working properly, but the engine did not start. I had the car towed to the dealership that I use. I was notified that the drivetrain malfunction is due to "timing chain components failure" and the cost is approximately $16,000. I have...
#11448499 |
The thermostat is not closing so the engine stays cold. I checked with my mechanic and he says it is a faulty thermostat. BMW owners retort this issue a lot. Only 75k miles on my car
#11437042 |
i was told by couple shops the my timing chain as a problem. Car will not start.....stalled out on a major intersection while my son was driving.... the car just stop working had to get it towed back to the house another expense...the car has been parked for four months and still paying the car note ..I see a drivetrains malfunction on the display... Please help me and keep my son safe.. BMW the ultimate driving machine plz make the safest driving machine.
#11425496 |
Car stalled while driving on highway due to drivetrain error code. Once stopped, oil pressure loss light came up. No warning lights prior to issue presenting itself at highway speeds. Initial technician belief is timing belt guide failure per other similar reports.
#11423154 |
The contact owns a 2013 BMW 328i. The contact stated while driving 5 mph, the vehicle stalled. The contact also stated that the vehicle would not shift gears correctly. The contact stated that the ignition start malfunction warning light was illuminated. The vehicle was towed to a local dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 121,000.
#11422842 |
The contact owns a 2013 BMW 328i. The contact stated that at start-up there was white smoke coming from the exhaust. There was no warning light illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure. The contact was informed that the Vin was not under recall. The failure mileage was approximately 101,947. This recalls affected vehicles are all F30 models with N26 engine produced from Feb 2012-May 2013. Contact's car is a F30 with N26 engine produced May 01, 2013.
#11419337 |
The contact owns a 2013 BMW 328i. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while the accelerator pedal was depressed. The contact stated that the drive train malfunction warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the timing chain needing to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was no longer under warranty. The failure mileage was approximately 117,500.
#11414644 |
TIMING CHAIN GUIDE FAILURE. COULD'VE BEEN PREVENTED HAD WE BEEN PROPERLY NOTIFIED THAT THERE WAS A CLASS ACTION SETTLEMENT AND THAT THIS PART HAD BEEN RE-ENGINEERED IN 2013 DUE TO KNOWN FAILURE. LIMITED WARRANTY LETTER SENT 12/2017 DID NOT ADEQUATELY INFORM US OF THE NEED TO HAVE THIS PART CHECKED AND REPLACED. IN FACT LETTER STATES "THIS IS NOT A NOTICE OF A RECALL OR SERVICE ACTION." DRIVING FROM LONG BEACH CA TO PHOENIX AZ ON 3/5/21. 90 MILES OUTSIDE OF PHOENIX, ENGINE WARNING LIGHT CAME ON FOR "LOW OIL PRESSURE". PULLED OVER, RAN OIL LEVEL CHECK AND IT READ "FULL". SEEMED ODD. DROVE ON FURTHER, 20 MINS LATER, SAME MESSAGE CAME ON, PULLED OFF INTERSTATE AND AGAIN RAN OIL LEVEL CHECK, READ FULL. THOUGHT MAYBE IT'S JUST A FAULTY SENSOR AND COULD HAVE IT FIXED WHEN WE ARRIVE TO PHOENIX. NEXT DAY, BROUGHT THE CAR TO CHAPMAN BMW IN...
#11396991 |
TL* THE CONTACT'S SISTER OWNS A 2013 BMW 328I. THE CONTACT STATED THAT AT START-UP, THERE WAS A HEAVY WHITE SMOKE COMING FROM THE EXHAUST. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT'S SISTER HAD TAKEN THE VEHICLE TO ARROWHEAD BMW (19250 N, AZ-101 LOOP, GLENDALE, AZ 85308) WHERE SHE WAS INFORMED THAT THE FUEL LINE NEEDED TO BE REPLACED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY INFORMED HER THAT HER VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
#11383999 |
THE LOW OIL PRESSURE WARNING CAME ON WHILE DRIVING ON A HIGHWAY ASKING ME TO PULL OVER AND DON'T DRIVE THE CAR ANYMORE. TOOK CAR TO INDEPENDENT BMW REPAIR SHOP THAT RECENTLY CHANGED MY OIL WHO FOUND OIL PRESSURE FAULTS BUT NO DEFINITE FAILURES BUT SUSPECT AN OIL PUMP TIMING CHAIN ISSUE THAT IS COMMON WITH BMW 4 CYLINDER TURBO ENGINES THAT LEADS TO ENGINE FAILURE. THE MECHANIC TOLD ME HE RECENTLY REPAIRED 4 CARS THAT SUFFERED ENGINE FAILURE DUE TO THIS ISSUE. I TOOK THE CAR TO THE DEALER NEXT DOOR TO FURTHER DIAGNOSE THE ISSUE. HE MADE FURTHER TESTS AT MY EXPENSE AND VERIFIED THERE IS SLACK IN THE TIMING CHAIN. DEALER SERVICE ADVISOR TOLD ME NOT TO DRIVE THE CAR AS IT MAY LEAD TO ENGINE FAILURE. I WAS QUOTED $871 TO FURTHER DIAGNOSE THE ISSUE AND IF THE TIMING CHAIN NEEDED REPLACEMENT THE REPAIR WOULD COST...
#11377125 |
PURCHASED THE CAR THIS MONTH AND ALREADY MAKING TIMING CHAIN NOISE I WENT TO INSPECT IT AND THE CHAIN IS REALLY LOOSE
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