NHTSA Complaint #11621686 — 2013 BMW 328I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11621686
Vehicle 2013 BMW 328I
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

Engine Timing Chain and Oil pump drive chain modules failed. I found this from BMW website that Defect Code: SI B11 03 17: For this vehicle the timing chain and the oil pump drive chain modules (N20, N26 engines) limited Warranty for in defects in materials or workmanship has been extended to 7 years / 70000 miles as determined from the original in-service date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New vehicle limited warranty for passenger cars and light trucks. for eligible vehicles that are beyond this 7/70 coverage, please refer to SI B11 02 21 for additional coverage that may also apply. I filed a case directly with BMW of NA - they told me get it towed to BMW dealership and get it diagnosed, I followed the instructions and got it diagnosed. BMW dealership confirmed the main cause was the Timing chain broke and engine seized. but BMW declined to do anything about it. please see the link by BMW below: [XXX] $ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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