NHTSA Complaint #11456692 — 2013 BMW 328I
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11456692 |
| Vehicle | 2013 BMW 328I |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
I recently had my car serviced and the oil changed over the summer, so there were no warning indicators or service issues prior to this incident. I left for work and had no indications of any problems. I drove for about 10-15 minutes when a warning notification popped up stating engine oil pressure low. A few seconds later, the check engine light came on with a notification there was a "drivetrain malfunction". The car started to decrease speed significantly and I pulled over as soon as I could. I turned the car off and waited a couple minutes, then tried to turn it on. The car power/battery was still working properly, but the engine did not start. I had the car towed to the dealership that I use. I was notified that the drivetrain malfunction is due to "timing chain components failure" and the cost is approximately $16,000. I have taken care of any previous recalls and there are no open recalls that exist currently. In 2014, the same situation occurred, in the same car, where I also received a "drivetrain malfunction" and check engine light. During this time my vehicle also stopped working while I was driving it. Both of these incidents happened very quickly, and I am EXTREMELY lucky that no one was injured in either situation. This issue is extremely unsafe and clearly has not been fixed by the required recalls so far. I urge you to look into this further.
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