2021 BMW 228I — Problems, Recalls & Safety Data
N/A
Safety Rating
8
Owner Complaints
3
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2021 BMW 228I
The 2021 BMW 228I has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, SEAT BELTS. 6 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Exterior Lighting (2 complaints), Service Brakes (2 complaints), and Electrical System (1 complaint).
Recalls for the 2021 BMW 228I
NHTSA has recorded 7 recalls for the 2021 BMW 228I, potentially affecting up to 92,921 vehicles.
Recall 23V584000 — ELECTRICAL SYSTEM:SOFTWARE
| 144 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with...
Consequence: An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.
Remedy: Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V584000 — SEAT BELTS
| 144 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with...
Consequence: An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.
Remedy: Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 21V554000 — SEAT BELTS
| 21,537 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i,...
Consequence: During a crash, a seat belt retractor that does not function as intended increases the risk of injury.
Remedy: Dealers will inspect the seat belt retractors (including the seat belts) and, if necessary, replace the retractors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417; 1-866-825-1525 (MINI); 1-877-877-3735...
View full details →Recall 21V554000 — SEAT BELTS
| 21,537 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i,...
Consequence: During a crash, a seat belt retractor that does not function as intended increases the risk of injury.
Remedy: Dealers will inspect the seat belt retractors (including the seat belts) and, if necessary, replace the retractors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417; 1-866-825-1525 (MINI); 1-877-877-3735...
View full details →Recall 21V554000 — SEAT BELTS
| 21,537 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i,...
Consequence: During a crash, a seat belt retractor that does not function as intended increases the risk of injury.
Remedy: Dealers will inspect the seat belt retractors (including the seat belts) and, if necessary, replace the retractors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417; 1-866-825-1525 (MINI); 1-877-877-3735...
View full details →Recall 21V091000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 14,011 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.
Remedy: BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 21V091000 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
| 14,011 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.
Remedy: BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Owner Complaints for the 2021 BMW 228I
8 complaints have been filed with NHTSA for the 2021 BMW 228I. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
BMW DRL (Daytime Running Light) module is is overheating causing damage to the internal fiber optic tube. Dealer said this is a common issue and requires module replacement to prevent requiring a whole headlight assembly as BMW does not sell the fiber optic cable separately. Lights should not be overheating and causing burning to cable in car.
The contact owns a 2021 BMW 228I. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear brakes. The service brakes warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear brake rotors. The contact was also informed that the rear brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 25,000.
THROTTLE BODY ACTUATOR BMW OEM PART # 13547619008 FITS ALL BMW MODELS 2016-2024. IT HAS BEEN REPORTED TO FAIL ACROSS MULTIPLE BMW MODEL LINES, particularly in the E60, E90, and E92 series. when it fails, the engine power goes into a safe mode which drops the rpms down to idle speed around 500 rpm and the car can only go a few mph. this happened on the freeway in lane number one at the speed limit, and it was only by a miracle I got to the shoulder without a major potentially fatal accident. BMW lied to me and told me that NHSTA is responsible for policy recalls, but you told me they initiate them on their own. Left to police themselves, they are not recognizing the widely reported failure as a recall, and the repair was thousands after almost causing a fatal accident.
I have a 2021 with 25000 miles and a 2023 with 6000 miles which make noise when in reverse. The dealer has stated the rear brake pads likely need replacement and rotors as well. It seems questionable that two exact models two years apart and 20000 miles apart are encountering the same issue.
Unknown
Safety Rating for the 2021 BMW 228I
NHTSA has not yet tested the 2021 BMW 228I in its New Car Assessment Program.
Technical Service Bulletins for the 2021 BMW 228I
BMW of North America, LLC has issued 6 technical service bulletins (TSBs) for the 2021 BMW 228I. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
B652823 — EQUIPMENT
Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect...
B512222 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Hood lever is pulled twice but the hood only achieves the pre-latch position on both sides.
SIB410522 — EXTERIOR LIGHTING:TAIL LIGHTS
Water in the right tail lamp (aka taillight).
M310115 — EQUIPMENT
A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle
B650521 — STEERING: STEERING WHEEL/HANDLE BAR
WHIRRING NOISES FROM THE STEERING WHEEL . When driving over rough road surfaces/cobblestones, there is a whirring/squeaking noise coming from the steering wheel-mounted air bag assembly.
B662419 — EQUIPMENT
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
NHTSA Investigations for the 2021 BMW 228I
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BMW 228I
- 2016 BMW 228I — 30 complaints
- 2020 BMW 228I — 6 complaints
- 2021 BMW 228I (current)
- 2022 BMW 228I — 5 complaints
- 2023 BMW 228I — 6 complaints
- 2024 BMW 228I — 0 complaints