2020 BMW 228I — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
2
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2020 BMW 228I
The 2020 BMW 228I has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, SEAT BELTS, VISIBILITY:SUN/MOON ROOF ASSEMBLY. 4 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Wheels (2 complaints), Electrical System (1 complaint), and Power Train (1 complaint).
Recalls for the 2020 BMW 228I
NHTSA has recorded 4 recalls for the 2020 BMW 228I, potentially affecting up to 28,310 vehicles.
Recall 23V584000 — ELECTRICAL SYSTEM:SOFTWARE
| 144 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with...
Consequence: An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.
Remedy: Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V584000 — SEAT BELTS
| 144 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with...
Consequence: An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.
Remedy: Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 21V091000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 14,011 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.
Remedy: BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 21V091000 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
| 14,011 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.
Remedy: BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Owner Complaints for the 2020 BMW 228I
6 complaints have been filed with NHTSA for the 2020 BMW 228I. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
A towing company came to pick up the car. They may have damaged the carriage/axel based on the tire mark they left on our drive way. The lines were not straight and it looks like they dragged the car.
A towing company came to pick up the car. They may have damaged the carriage/axel based on the tire mark they left on our drive way. The lines were not straight and it looks like they dragged the car.
A towing company came to pick up the car. They may have damaged the carriage/axel based on the tire mark they left on our drive way. The lines were not straight and it looks like they dragged the car.
1/8/2025 Drive Train Malfunction. Towed to BMW Dealer. Dealership determined a faulty GWS system, Program new system, New center console and battery drained needs replaced. I was told by the dealership this not normal for a vehicle with 22k miles . BMW North Amaerica told me the repair Manager said the faults were caused by moisture in the cup holder. Shocked as the BMW Repair Manager did not tell me this was the cause, Did not inform me moisture in the cup holder caused major havoc on a safety System. Nothing had been spilled or leaked into my cup holders.
1/8/2025 Drive Train Malfunction. Towed to BMW Dealer. Dealership determined a faulty GWS system, Program new system, New center console and battery drained needs replaced. I was told by the dealership this not normal for a vehicle with 22k miles . BMW North Amaerica told me the repair Manager said the faults were caused by moisture in the cup holder. Shocked as the BMW Repair Manager did not tell me this was the cause, Did not inform me moisture in the cup holder caused major havoc on a safety System. Nothing had been spilled or leaked into my cup holders.
Safety Rating for the 2020 BMW 228I
NHTSA has not yet tested the 2020 BMW 228I in its New Car Assessment Program.
Technical Service Bulletins for the 2020 BMW 228I
BMW of North America, LLC has issued 4 technical service bulletins (TSBs) for the 2020 BMW 228I. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
B510923 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Sudden failure of the power window(s).
M310115 — EQUIPMENT ADAPTIVE/MOBILITY
A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle
B640620 — ELECTRICAL SYSTEM
?FIZZING / GURGLING NOISES FROM CENTER VENT IN DASHBOARD: The Air Conditioning system is cooling the vehicle interior. The customer hears a fizzing / gurgling noise coming from the center ventilation grille in the vehicle interior.
B651620 — EQUIPMENT
SERVICE ACTION - PROGRAM HEAD UNIT: Incorrect encoding of the head unit, US type-specific scopes were not included. Software in the Head Unit.
NHTSA Investigations for the 2020 BMW 228I
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BMW 228I
- 2015 BMW 228I — 28 complaints
- 2016 BMW 228I — 30 complaints
- 2020 BMW 228I (current)
- 2021 BMW 228I — 8 complaints
- 2022 BMW 228I — 5 complaints
- 2023 BMW 228I — 6 complaints
- 2024 BMW 228I — 0 complaints