2004 BIGDOG RIDGEBACK — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
4
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2004 BIGDOG RIDGEBACK
The 2004 BIGDOG RIDGEBACK has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER. 2 technical service bulletins have been issued by Big Dog Motorcycles, LLC for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Engine And Engine Cooling (1 complaint), and Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm (1 complaint).
Recalls for the 2004 BIGDOG RIDGEBACK
NHTSA has recorded 4 recalls for the 2004 BIGDOG RIDGEBACK, potentially affecting up to 18,187 vehicles.
Recall 06V019000 — STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND
| 9,726 vehicles affected
Defect: ON CERTAIN MOTORCYCLES, THE KICKSTAND SPRING MAY STRETCH AND DETACH FROM THE MOUNTING BRACKET OR THE KICKSTAND.
Consequence: THIS WILL ALLOW THE KICKSTAND TO DEPLOY INTO THE EXTENDED POSITION AND CAUSE A CRASH.
Remedy: DEALERS WILL INSTALL A NEW KICKSTAND SPRING FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 17, 2006. OWNERS MAY CONTACT BIG DOG AT 316-267-9121.
View full details →Recall 04V523000 — STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND
| 4,457 vehicles affected
Defect: ON CERTAIN MOTORCYCLES, THE KICKSTAND SPRING ATTACHING STUD MAY BREAK OFF ALLOWING THE KICKSTAND TO DEPLOY INTO THE EXTENDED POSITION.
Consequence: IF THE KICKSTAND DEPLOYS, IT COULD CAUSE A CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT AND INSTALL A NEW KICKSTAND UNIT. THE RECALL BEGAN ON DECEMBER 20, 2004. OWNERS SHOULD CONTACT BIG DOG AT 316-267-9121.
View full details →Recall 04V137000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
| 1,906 vehicles affected
Defect: ON CERTAIN MOTORCYCLES, THE PISTON IN THE REAR MASTER CYLINDER MAY HAVE BEEN IMPROPERLY SIZED, WHICH COULD CAUSE THE REAR BRAKES TO DRAG OR LOCKUP.
Consequence: THIS COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REMOVE THE PISTON FROM THE REAR MASTER CYLINDER AND REPLACE IT WITH A NEW PISTON. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT BIG DOG AT 1-316-267-9121.
View full details →Recall 04V164000 — STEERING: STEERING WHEEL/HANDLE BAR
| 2,098 vehicles affected
Defect: ON CERTAIN MOTORCYCLES, A SCREW MAY BECOME LOOSE IN THE HANDLEBAR CONTROL DUE TO THE LACK OF A LOCK WASHER AND LOCTITE.
Consequence: THIS COULD CAUSE THE THROTTLE OR FRONT BRAKE CONTROL TO BIND, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL A LOCK WASHER AND LOCTITE. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT BIG DOG AT 1-316-219-7006.
View full details →Owner Complaints for the 2004 BIGDOG RIDGEBACK
5 complaints have been filed with NHTSA for the 2004 BIGDOG RIDGEBACK. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CONTROL MODULE NEEDED TO BE REPLACED. *NM THE STALLING OCCURRED WHILE STOPPED AT SIGNAL LIGHTS AND WOULD STALL AFTER STARTING. AT THE PRESENT TIME, THE VEHICLE IS FIXED. THE CONSUMER STATED THAT THE SALES DEALER HAD PRIVATE RIGHTS TO THE KEY SYSTEM SUCH AS THE ELECTRONICS/WIRING. NO OTHER DEALER INCLUDING THE AUTHORIZED DEALER COULD REPAIR THE PROBLEM WITHOUT THE INTERVENTION OF THE SALES DEALER. THERE WAS A BATTERY ACID LEAK, THE DISC PADS AND ROTORS HAD WORN OUT, THE REAR ROCKER BOX LEAKED OIL, THERE WAS AN OIL PUMP LEAK, THE TRANSMISSION COVER LEAKED, THE IGNITION SWITCH WAS BAD, THERE WAS NOISE IN THE FRONT END, AND THE ENGINE WOULD STALL WITH NO START AND WHEN THE VEHICLE COOLED DOWN, THE ENGINE WOULD RUN NORMAL. *SC *JB
WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CONTROL MODULE NEEDED TO BE REPLACED. *NM THE STALLING OCCURRED WHILE STOPPED AT SIGNAL LIGHTS AND WOULD STALL AFTER STARTING. AT THE PRESENT TIME, THE VEHICLE IS FIXED. THE CONSUMER STATED THAT THE SALES DEALER HAD PRIVATE RIGHTS TO THE KEY SYSTEM SUCH AS THE ELECTRONICS/WIRING. NO OTHER DEALER INCLUDING THE AUTHORIZED DEALER COULD REPAIR THE PROBLEM WITHOUT THE INTERVENTION OF THE SALES DEALER. THERE WAS A BATTERY ACID LEAK, THE DISC PADS AND ROTORS HAD WORN OUT, THE REAR ROCKER BOX LEAKED OIL, THERE WAS AN OIL PUMP LEAK, THE TRANSMISSION COVER LEAKED, THE IGNITION SWITCH WAS BAD, THERE WAS NOISE IN THE FRONT END, AND THE ENGINE WOULD STALL WITH NO START AND WHEN THE VEHICLE COOLED DOWN, THE ENGINE WOULD RUN NORMAL. *SC *JB
WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CONTROL MODULE NEEDED TO BE REPLACED. *NM THE STALLING OCCURRED WHILE STOPPED AT SIGNAL LIGHTS AND WOULD STALL AFTER STARTING. AT THE PRESENT TIME, THE VEHICLE IS FIXED. THE CONSUMER STATED THAT THE SALES DEALER HAD PRIVATE RIGHTS TO THE KEY SYSTEM SUCH AS THE ELECTRONICS/WIRING. NO OTHER DEALER INCLUDING THE AUTHORIZED DEALER COULD REPAIR THE PROBLEM WITHOUT THE INTERVENTION OF THE SALES DEALER. THERE WAS A BATTERY ACID LEAK, THE DISC PADS AND ROTORS HAD WORN OUT, THE REAR ROCKER BOX LEAKED OIL, THERE WAS AN OIL PUMP LEAK, THE TRANSMISSION COVER LEAKED, THE IGNITION SWITCH WAS BAD, THERE WAS NOISE IN THE FRONT END, AND THE ENGINE WOULD STALL WITH NO START AND WHEN THE VEHICLE COOLED DOWN, THE ENGINE WOULD RUN NORMAL. *SC *JB
WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CONTROL MODULE NEEDED TO BE REPLACED. *NM THE STALLING OCCURRED WHILE STOPPED AT SIGNAL LIGHTS AND WOULD STALL AFTER STARTING. AT THE PRESENT TIME, THE VEHICLE IS FIXED. THE CONSUMER STATED THAT THE SALES DEALER HAD PRIVATE RIGHTS TO THE KEY SYSTEM SUCH AS THE ELECTRONICS/WIRING. NO OTHER DEALER INCLUDING THE AUTHORIZED DEALER COULD REPAIR THE PROBLEM WITHOUT THE INTERVENTION OF THE SALES DEALER. THERE WAS A BATTERY ACID LEAK, THE DISC PADS AND ROTORS HAD WORN OUT, THE REAR ROCKER BOX LEAKED OIL, THERE WAS AN OIL PUMP LEAK, THE TRANSMISSION COVER LEAKED, THE IGNITION SWITCH WAS BAD, THERE WAS NOISE IN THE FRONT END, AND THE ENGINE WOULD STALL WITH NO START AND WHEN THE VEHICLE COOLED DOWN, THE ENGINE WOULD RUN NORMAL. *SC *JB
WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CONTROL MODULE NEEDED TO BE REPLACED. *NM THE STALLING OCCURRED WHILE STOPPED AT SIGNAL LIGHTS AND WOULD STALL AFTER STARTING. AT THE PRESENT TIME, THE VEHICLE IS FIXED. THE CONSUMER STATED THAT THE SALES DEALER HAD PRIVATE RIGHTS TO THE KEY SYSTEM SUCH AS THE ELECTRONICS/WIRING. NO OTHER DEALER INCLUDING THE AUTHORIZED DEALER COULD REPAIR THE PROBLEM WITHOUT THE INTERVENTION OF THE SALES DEALER. THERE WAS A BATTERY ACID LEAK, THE DISC PADS AND ROTORS HAD WORN OUT, THE REAR ROCKER BOX LEAKED OIL, THERE WAS AN OIL PUMP LEAK, THE TRANSMISSION COVER LEAKED, THE IGNITION SWITCH WAS BAD, THERE WAS NOISE IN THE FRONT END, AND THE ENGINE WOULD STALL WITH NO START AND WHEN THE VEHICLE COOLED DOWN, THE ENGINE WOULD RUN NORMAL. *SC *JB
Safety Rating for the 2004 BIGDOG RIDGEBACK
NHTSA has not yet tested the 2004 BIGDOG RIDGEBACK in its New Car Assessment Program.
Technical Service Bulletins for the 2004 BIGDOG RIDGEBACK
Big Dog Motorcycles, LLC has issued 2 technical service bulletins (TSBs) for the 2004 BIGDOG RIDGEBACK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
1078 — ELECTRICAL SYSTEM
EHC CONTACT IMPROVEMENT PROCEDURE (REVISED). CURRENT SEAL DOES NOT ALLOW CONNECTOR PINS TO SEAT PROPERLY AND MOISTURE MAY BE PRESENT IN CONNECTOR. *TT
1046 — STRUCTURE:BODY
FORK DUST COVER O-RING NONCONFORMANCE. O-RING IS DISPLACED FROM O-RING GROOVE. *TT
NHTSA Investigations for the 2004 BIGDOG RIDGEBACK
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BIGDOG RIDGEBACK
- 2004 BIGDOG RIDGEBACK (current)
- 2005 BIGDOG RIDGEBACK — 4 complaints
- 2006 BIGDOG RIDGEBACK — 0 complaints
- 2008 BIGDOG RIDGEBACK — 0 complaints
Other BIGDOG Models
- BIGDOG CHOPPER — 23 total complaints
- BIGDOG PITBULL — 13 total complaints
- BIGDOG MASTIFF — 6 total complaints
- BIGDOG DAYTEC CHOPPER — 4 total complaints
- BIGDOG BULL DOG — 3 total complaints
- BIGDOG BIG DOG — 2 total complaints
- BIGDOG PIT BULL — 2 total complaints
- BIGDOG BDM — 1 total complaint