2024 AUDI Q5 — Problems, Recalls & Safety Data
5/5
Safety Rating
26
Owner Complaints
4
Recalls
19
Service Bulletins
0
Investigations
Overview of the 2024 AUDI Q5
The 2024 AUDI Q5 has received a total of 26 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with ENGINE, ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER. 19 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Forward Collision Avoidance Automatic Emergency Braking (8 complaints), Service Brakes (5 complaints), and Forward Collision Avoidance Warnings (4 complaints).
Recalls for the 2024 AUDI Q5
NHTSA has recorded 4 recalls for the 2024 AUDI Q5, potentially affecting up to 202,905 vehicles.
Recall 25V294000 — ENGINE
| 89,417 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Consequence: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
View full details →Recall 25V080000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 20,201 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle...
View full details →Recall 24V251000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 91 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may...
Consequence: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
View full details →Recall 23V842000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
| 93,196 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to...
Consequence: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge....
View full details →Owner Complaints for the 2024 AUDI Q5
26 complaints have been filed with NHTSA for the 2024 AUDI Q5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Forward Collision Avoidance Automatic Emergency Braking | 8 | 0 | 0 | 0 | 0 |
| Service Brakes | 5 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 4 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 3 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
21 Dec 2025 11,743 miles Audi Pre-sense slammed on the brakes while waiting to make a left. Pointing downhill slightly. No cars in the way. Turned it off completely. Was on the the Late setting. Will not stay off.
21 Dec 2025 11,743 miles Audi Pre-sense slammed on the brakes while waiting to make a left. Pointing downhill slightly. No cars in the way. Turned it off completely. Was on the the Late setting. Will not stay off.
02 January 2026 11,910 Continuous error Audi connect installation; error during installation. Error during installation. Please contact support.
Audi has a pre-sense mechanism that cannot be permanently turned off. I have almost been hit three times when the Audi brakes FOR NO REASON at all; people almost rear-end me because the Audi comes to an immediate halt. And there is no reason for the pre-sense to engage when it does go off. They are flukes. I am going to get seriously injured.
Audi has a pre-sense mechanism that cannot be permanently turned off. I have almost been hit three times when the Audi brakes FOR NO REASON at all; people almost rear-end me because the Audi comes to an immediate halt. And there is no reason for the pre-sense to engage when it does go off. They are flukes. I am going to get seriously injured.
View all Forward Collision Avoidance Automatic Emergency Braking complaints →
Safety Rating for the 2024 AUDI Q5
The 2024 AUDI Q5 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2024 AUDI Q5
Volkswagen Group of America, Inc. has issued 19 technical service bulletins (TSBs) for the 2024 AUDI Q5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB_2076356_4 — ENGINE
This TSB provides information about engine control unit drive system faults P060C00 and U041600.
TSB_2079671_3 — ELECTRICAL SYSTEM
This bulletin provides a software update for the conbox for MIB3 vehicles.
TSB_2072716_7 — ENGINE
This bulletin provides information when there is oil residue on the cylinder head cover in vehicles equppied with 4cyl. 2.0 engine.
TSB_2072716_6 — ENGINE
This bulletin provides information when there is oil residue on the cylinder head cover in vehicles equppied with 4cyl. 2.0 engine.
TSB_2076356_2 — ENGINE
This TSB provides informaiton when engine control unit drive system faults are logged; P060C00 and U041600.
A0125532074392_2 — ELECTRICAL SYSTEM
This bulletin provides infrmation when the MIL is on - DTC: U060B00 stored in engine control unit.
A8725972075688_2 — ELECTRICAL SYSTEM
This bulletin provides information when the display temperature on the air conditioner console is different from the set temperature.
A0124502076356_1 — ENGINE
This bulletin provides information when there are engine control unit drive system faults P060C00 and U041600.
A8724912075688_1 — ELECTRICAL SYSTEM
This bulletin provides information when the display on the air conditioning operating unit displays a pixel fault, or is blank.
A1524522072716_5 — ENGINE
This bulletin provides information when there is oil residue on the cylinder head cover in vehicles equppied with 4cyl. 2.0 engine.
Showing 10 of 19 technical service bulletins.
NHTSA Investigations for the 2024 AUDI Q5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q5
- 2019 AUDI Q5 — 64 complaints
- 2020 AUDI Q5 — 33 complaints
- 2021 AUDI Q5 — 95 complaints
- 2022 AUDI Q5 — 17 complaints
- 2023 AUDI Q5 — 54 complaints
- 2024 AUDI Q5 (current)
- 2025 AUDI Q5 — 35 complaints
- 2026 AUDI Q5 — 0 complaints