2023 AUDI Q5 — Problems, Recalls & Safety Data
N/A
Safety Rating
54
Owner Complaints
5
Recalls
23
Service Bulletins
0
Investigations
Overview of the 2023 AUDI Q5
The 2023 AUDI Q5 has received a total of 54 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with ENGINE, ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. 23 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (9 complaints), Forward Collision Avoidance Automatic Emergency Braking (8 complaints), and Engine (6 complaints).
Recalls for the 2023 AUDI Q5
NHTSA has recorded 6 recalls for the 2023 AUDI Q5, potentially affecting up to 212,137 vehicles.
Recall 25V294000 — ENGINE
| 89,417 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Consequence: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
View full details →Recall 24V898000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 4,616 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle...
View full details →Recall 24V898000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 4,616 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle...
View full details →Recall 25V080000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 20,201 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle...
View full details →Recall 24V251000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 91 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may...
Consequence: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
View full details →Recall 23V842000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
| 93,196 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to...
Consequence: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge....
View full details →Owner Complaints for the 2023 AUDI Q5
54 complaints have been filed with NHTSA for the 2023 AUDI Q5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 9 | 3 | 0 | 2 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 8 | 1 | 0 | 0 | 0 |
| Engine | 6 | 1 | 0 | 2 | 0 |
| Unknown Or Other | 6 | 3 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 3 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 2 | 0 | 2 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 1 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Tiresbead | 1 | 0 | 0 | 0 | 0 |
| Tirestemporaryemergency Spare Tire | 1 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
SoS emergency call malfunction. Besides transmission or engine mounting shakes on idle positions car still 6800 miles
SoS emergency call malfunction. Besides transmission or engine mounting shakes on idle positions car still 6800 miles
The over dashboard screen didn't turn on when the car was open or the ignition turned on. Sometime it would take minutes though on a few occasions it simply didn't turn on. The consequence is I couldn't see how fast I was going, any information related to the car such as fuel level, tachometer, temperature. etc. I had the part replace by Audi, but it was over 3K to fix on part and/or system that should not fail. This started in the month of December 2025 though I just had it fixed.
The contact owns a 2023 Audi Q5 equipped with a Vredestein Spare Tire, Tire Line: Spare Wheel Space Master, Tire Size: 195/75/R18, DOT Number: DVVB. The contact stated that AAA was called to the scene to change a tire and discovered that the spare tire could not be inflated while needed. While attempting to inflate the spare tire, air was continuously leaking from the tire. The contact stated that the tire was unusable. The vehicle was towed to the residence and then later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The VIN was not available.
While travelling at highway speeds in the passing lane, a warning appeared “Transmission Malfunction! Safely stop vehicle” at which point the vehicle acceleration suddenly stopped. Fortunately despite the heavy and fast traffic I was able to get to the side of the road, but the vehicle would not move. The deslership noted this was part of technical bulletin 2064312/7 that caused this issue. Fortunately the Ohio Highway patrol came to keep me safe until the tow truck arrived. This is an extremely dangerous flaw that could have led to a serious accident. I urge you to investigate and order a recall for this potentially fatal issue.
Safety Rating for the 2023 AUDI Q5
NHTSA has not yet tested the 2023 AUDI Q5 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 AUDI Q5
Volkswagen Group of America, Inc. has issued 23 technical service bulletins (TSBs) for the 2023 AUDI Q5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB_2073034_9 — SUSPENSION
This bulletin provides information when the Air Spring symbol lights up; DTC C118D01 compressor for level control; electrical error.
TSB_2078655_3 — ELECTRICAL SYSTEM
This bulletin provides information when the buttons on the air conditioning operating unit are not working.
TSB_2076356_3 — ENGINE
This TSB provides information about engine control unit drive system faults P060C00 and U041600.
AVIN4APIN20250204 — UNKNOWN OR OTHER
Summary of all Audi Vin4Pin topics in February Creaking noise in front instrument panel area ECM DTC P060600 Airbag light B12251B Noise from belt tensioner Creaking noise in front instrument panel area
Bulletin 19PP — UNKNOWN OR OTHER
On Audi vehicles manufactured within a specific period, the oil seal inside the thermostat may suffer from wear or deformation. This may result in leaks in the thermostat.
AVIN4APIN20241204 — UNKNOWN OR OTHER
Summary of all Audi Vin4Pin topics in December Mil on - DTC P256300 Creaking noise in front instrument panel area
A9124272074410_2 — ELECTRICAL SYSTEM
This bulletin provides information when the SOS malfunction is shown in the instrument cluster; ConBox high.
A1524492072716_2 — ENGINE
This bulletin provides information when tehre is oil residue on the cylinder head cover.
A9324522073891_1 — ELECTRICAL SYSTEM
This bulletihn provides information when the preferred charging time cannot be set; software 1191.
WS_oil leak cyheadcov — ENGINE
oil leak from cylinder head cover
Showing 10 of 23 technical service bulletins.
NHTSA Investigations for the 2023 AUDI Q5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q5
- 2018 AUDI Q5 — 300 complaints
- 2019 AUDI Q5 — 64 complaints
- 2020 AUDI Q5 — 33 complaints
- 2021 AUDI Q5 — 95 complaints
- 2022 AUDI Q5 — 17 complaints
- 2023 AUDI Q5 (current)
- 2024 AUDI Q5 — 26 complaints
- 2025 AUDI Q5 — 35 complaints
- 2026 AUDI Q5 — 0 complaints