2019 AUDI E-TRON Unknown Or Other Problems

INCIDENT SUMMARY: On [XXX], I brought my 2019 Audi e-tron (VIN: [XXX] , 70k miles) to Audi Salt Lake City for Safety Recall 93U9 (High Voltage Battery Module). Vehicle was functioning normally with no warning lights or electrical issues. IMPROPER RECALL COMPLETION: The dealership's technician (Chris Miller, [XXX] ) documented in the service notes: "I FOUND THE GROUNDING STRAP FOR THE REAR MOTOR WAS NOT INSTALLED AND WAS TUCKED UP BETWEEN THE MOTOR AND THE COVERS." This proves the technician failed to properly reinstall the critical grounding strap during recall service, leaving it disconnected in the high voltage system. IMMEDIATE FAILURES AFTER RECALL: Following the recall service, multiple critical failures occurred: Voltage converter failure (part #4KE-907-171-C) Battery charging malfunction (limited to 100 miles range vs normal 200+ miles) Multiple stored fault codes and dashboard warning lights Rear drive motor faults Parking brake system failures All failures are consistent with loss...

The car sunroof has started leaking in which for they have released an extended warranty. Although my car at this falls under the 80,000 mile limit the dealership refuses to work in the car. This is a hazard as batteries and water do not work together as this is a electric car.

I have a 2019 Audi eTron. The worse incident was when on the freeway, I had a warning signal then thankfully, I exited and was on feeder when he was completely stopped, towed to dealership and was told a major component engine equivalent or battery had to be repaired or replaced. There are records at Audi dominion. Regarding current complaint, I have reached out to Audi for maybe two l+ years? Trying to get safety recall for high voltage battery but they kept saying they have not received software part to remedy this.

Charging limited to 80% for over 18months now with the safety recall. Batteries are degraded and range dropped to 130miles earlier this year. Ability to drive safely impacted by low battery warning on multiple occasions and forced reduced speeds in rush hour traffic during in city commute. Local dealership is pointing to Audi not sending replacement batteries and safety limitation of 80% charge.

No specific incident, but the expected resolution date for this recall has been pushed out 3 or 4 times, and now there is no expected resolution date. I've already implemented the interim step for the recall and had to have a battery cell replaced, which took over 2 weeks for the dealership to complete. It's frustrating to constantly have a potential 2+ week fix hanging over our head, not to mention the fact that they recommend only using the vehicle at 80%, severely limiting our range, and, ultimately, the risk of the battery catching fire or exploding at any point! The recall has been open for almost a year and a half now, and it's only supposed to be a software update to fix it! I'd like to see them actually implement the final resolution!

Subject: Formal Complaint Regarding Water Ingress and Electrical Damage – Seeking Damages Dear Audi Customer Service, I am writing to formally lodge a complaint regarding significant issues with my Audi vehicle, which have led to severe damage and financial loss. Below are the details of the incidents: Initial Incident of Water Ingress: A few months ago, my Audi experienced water ingress through the sunroof, causing water to enter the front of the vehicle. This issue was addressed and repaired by your dealership under warranty. Recent Incident of Water Ingress: From June 13 to June 15, during heavy rains in Florida, my vehicle was stationary and parked. On [XXX], while driving the vehicle, I noticed an electrical burning smell and had to stop immediately. All the lights were displaying errors. Upon taking the vehicle to the Audi dealership, it was discovered that there was water ingress into the battery area and...

I talked to an Audi representative and it appears there are recalls for sunroof leaking in various cars it was installed upon that include Volkswagen and Audi. My 2019 Audi was not included and the representative cannot explain why even though I have an identical issue with leakage from the sunroof. The exact problems that plagues other cars that were already given a recall. Instead of a recall, a TSB, was offered for my car but because it is not an actual recall, Audi will not pay for any repairs. From my online search, it looks like there was a class action lawsuit from a law firm called Milberg with my model included that was settled for extended the warranty of 8 years (2028) or 80k miles to repair the leaking sunroof. My car has a TSB and acknowledgment in the class action lawsuit that there was a faulty sunroof...

This vehicle is equipped with a hands free tailgate sensor to allow hands-free opening with a kick or wave of a foot under the rear bumper. The problem is that while we are standing at the back of the vehicle, loading or unloading items, the tailgate sensor will activate and the tailgate will begin to close, requiring quick action to get out of the way. This happens unpredictably and has occurred more than once. Of course, there is a chance of injury from the tailgate or when trying to suddenly move out of the way.

Rearview and camera displays showed a blank screen. The instance showed up when the vehicle was in Reverse. The screen turned blank besides other features on the display such as camera views. Each view showed blank. An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.

We have several recalls for this car the battery and the ball joints are bad we called the dealer for help with the issue and never received any update , we can not drive this car due to a fire hazard and it is a real safety issue for all the public and our selves we need help. Please help my family thanks and god bless.

I discovered the following recall on your site but the AudiUSA site does not show the issue. I am alarm at the serious nature of this recall and Audi is only saying it does no have a remedy yet. that is unacceptable considering what could happen. We need a faster remedy to this very dangerous situation. A timely manner is right now, not later in the year. Dec 20,2023 Manufacturer Recall Number93U9 NHTSA Recall Number23V867 Recall StatusRecall Incomplete, remedy not yet available Summary A potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery overheating increases the risk of a fire. Affected high-voltage batteries may experience a loss of range and/or performance as an early indication. Safety Risk A high-voltage battery overheating increases the risk of a fire. Remedy REPAIR NOT...

The sunroof exploded while on the highway. It was very dangerous as small glass shards fell while driving at highway speeds on the highway. It was not hit by anything, and there was no damage to the glass prior. There was no warning, just a loud pop/bang and then the glass fell and then a huge hole where the sunroof used to be.

Leather dashboard is warping due to the water ingress issue which was addressed from previous recall.

In a parking lot after backing out from the spot and entering car in drive mode - there was spontaneous, sudden, uncontrollable acceleration and spinning of 360 degree on extreme speed bringing the car in the same spot and stopped only with colliding with other parked vehicle on passanger side , pushing it further and damaging another parked car. During the spin process it front of the car first collided rear end of the car parked on driverside, than curb ,than the back of the car parked on passanger side. This entire event happened in fraction of a second without knowledge of the driver , immediately after the car was put in D mode from R mode . Suspecting some sort of TECHNICAL/ MECHANICAL FAILURE that should be further investigated for general safety. The car was regularly serviced at Audi dealership and there was on going issue with SOS SYSTEM...

I GOT THIS AUDI ETRON WITH THE SECURITY THAT I WOULD HAVE ACCESS TO 150KW CHARGING STATIONS THAT WOULD CHARGE MY CAR IN 30 MINUTES. THIS WAS A LIE AND THEY DONT EXIST ON THE EAST COAST. YOU ARE LUCKY IF YOU CAN FIND 1 NEAR BY. THE FASTEST CHARGING TIME FOR MY AUDI WHEN ITS ON 26% IS AN 1HR AND 15 MINUTES ON THE ONLY SUPERCHARGE STATTIONS THAT EXISIT WHICH ARE 50KW. THIS MEANS IF I WANT TO GO OUT OF STATES I CAN NOT BECAUSE IT WILL ADD AN EXTRA 5 HOURS JUST TO CHARGE THE CAR BECAUSE UNLIKE THE SALES GUY TOLD ME IT DOES NOT GIVE YOU 250 MILES BUT 204 MILES. THEY ALSO SOLD ME THE BRAND NEW VEHICLE WITH ALL 4 SAFETY HANDLES MISSING. I AM NOT COMFORTABLE DRIVING THE CARE BECAUSE IF SOMETHING AS SIMPLE AS SAFETY HANDLES WAS MISSED WHAT ELSE...

ON JANUARY 13, 202, THIS 2019 AUDI E-TRON WAS THE 2ND CAR STOPPED AT A RED TRAFFIC SIGNAL ON A PUBLIC ROAD. THE DRIVER'S FOOT WAS ON THE BRAKE. WHILE THE LIGHT REMAINED RED WITH THE DRIVER'S FOOT STILL ON THE BRAKE, THE CAR LURCHED FORWARD INTO THE REAR OF THE FRONT CAR CONTINUING PUSHING FORWARD FOR SEVERAL SECONDS AS THE DRIVER PUSHED HARDER ON THE BRAKE, TRIED TO SHIFT THE CAR OUT OF DRIVE, FINALLY STOPPING THE CAR BY PUSHING THE POWER BUTTON. THE CAR WAS IMMEDIATELY TOWED TO THE DEALER AFTER THE ACCIDENT, AND THE DEALER AND AUDI OF AMERICA WAS IMMEDIATELY NOTIFIED OF THE INCIDENT. AUDI FINALLY SENT AN ENGINEER TO INSPECT THE CAR ON FEB. 14, 2020. ACCORDING TO AUDI, THE ACCELERATOR AND BRAKE PEDALS WERE OPERATING PROPERLY AT THE TIME OF THEIR INSPECTION, AND THE CAR'S DATA RECORDER REVEALED NO INFORMATION REGARDING THE ACCIDENT. THEY...