NHTSA Complaint #11653377 — 2019 AUDI E-TRON

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11653377
Vehicle 2019 AUDI E-TRON
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

No specific incident, but the expected resolution date for this recall has been pushed out 3 or 4 times, and now there is no expected resolution date. I've already implemented the interim step for the recall and had to have a battery cell replaced, which took over 2 weeks for the dealership to complete. It's frustrating to constantly have a potential 2+ week fix hanging over our head, not to mention the fact that they recommend only using the vehicle at 80%, severely limiting our range, and, ultimately, the risk of the battery catching fire or exploding at any point! The recall has been open for almost a year and a half now, and it's only supposed to be a software update to fix it! I'd like to see them actually implement the final resolution!

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