Technical Service Bulletin TSB 22-2162 — 2017 FORD C-MAX

ELECTRICAL SYSTEM

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Bulletin Details

TSB ID TSB 22-2162
Manufacturer
Vehicle 2017 FORD C-MAX
Component ELECTRICAL SYSTEM
Communication Date

Bulletin Summary

Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup displayed on SYNC infotainment screen during the Authorization process. This may be due to the Sync Software. To correct the condition, follow the Service Procedure to toggle Valet Mode.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2017 FORD C-MAX

TSB 22-2396 POWER TRAIN
SSM 49086 EQUIPMENT
SSM 47444 ELECTRICAL SYSTEM
SSM 47090 FUEL SYSTEM, GASOLINE:STORAGE
SSM 47007 ELECTRICAL SYSTEM
SSM 46857 ELECTRICAL SYSTEM
TSB 17-2072 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TSB 17-2072 ENGINE
SSM 46296 SERVICE BRAKES
16B35-S1 ELECTRICAL SYSTEM:SOFTWARE
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