Technical Service Bulletin SSM 47444 — 2017 FORD C-MAX
ELECTRICAL SYSTEM
Bulletin Details
| TSB ID | SSM 47444 |
| Manufacturer | |
| Vehicle | 2017 FORD C-MAX |
| Component | ELECTRICAL SYSTEM |
| Communication Date |
Bulletin Summary
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2017 FORD C-MAX
TSB 22-2396
POWER TRAIN
TSB 22-2162
ELECTRICAL SYSTEM
SSM 49086
EQUIPMENT
SSM 47090
FUEL SYSTEM, GASOLINE:STORAGE
SSM 47007
ELECTRICAL SYSTEM
SSM 46857
ELECTRICAL SYSTEM
TSB 17-2072
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TSB 17-2072
ENGINE
SSM 46296
SERVICE BRAKES
16B35-S1
ELECTRICAL SYSTEM:SOFTWARE