Technical Service Bulletin SSM 47041 — 2016 FORD EDGE
ELECTRICAL SYSTEM:SOFTWARE
Bulletin Details
| TSB ID | SSM 47041 |
| Manufacturer | |
| Vehicle | 2016 FORD EDGE |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Communication Date |
Bulletin Summary
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2016 FORD EDGE
SSM 54504
FUEL/PROPULSION SYSTEM
22N12
POWER TRAIN
TSB 20-2212
ENGINE AND ENGINE COOLING
TSB 19-2236
EQUIPMENT
19B04-S1
STEERING:AUTOMATED/ADAPTIVE STEERING
19B04
STEERING: STEERING WHEEL/HANDLE BAR
SSM 47576
ENGINE
SSM 47398
EQUIPMENT
TSB18-2097
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TSB17-0056
STRUCTURE:BODY:DOOR