Recall 25V457000 — EQUIPMENT:OTHER:LABELS Defect in 2025-2026 MCI J3500
RECALL This recall affects up to 321 vehicles.
Recall Summary
| NHTSA Campaign | 25V457000 |
| Manufacturer | Motor Coach Industries |
| Vehicles Affected | 321 |
| Component | EQUIPMENT:OTHER:LABELS |
| Date Notified | |
| Affected Vehicles |
Defect Description
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Safety Consequence
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Related Recalls for MCI
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 25V853000 | 2018 MCI D4505 | STRUCTURE:BODY:DOOR | 15,454 | |
| 25V567000 | 2021 MCI D45CRTELE | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 59 | |
| 24V625000 | 2021 MCI D45CRTELE | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 24 | |
| 24V073000 | 2023 MCI D4500 | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP | 2,114 | |
| 23V240000 | 2019 MCI D45CRTLE | EQUIPMENT:MECHANICAL:CARRIER/RACK | 140 | |
| 21V971000 | 2021 MCI D45CRTLE | FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL | 1,125 | |
| 21V748000 | 2021 MCI D45 CRT LE | ELECTRICAL SYSTEM | 2,455 | |
| 21V737000 | 2012 MCI J4500 | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP | 510 | |
| 21V364000 | 2019 MCI D4000ISTV | FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL | 1,845 | |
| 19V027000 | 1999 MCI 102EL3 | STEERING:HYDRAULIC POWER ASSIST SYSTEM | 2,089 |