2025 MCI J3500 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
1
Recall
1
Service Bulletin
0
Investigations
Overview of the 2025 MCI J3500
The 2025 MCI J3500 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS. 1 technical service bulletin have been issued by Motor Coach Industries for this model year.
Recalls for the 2025 MCI J3500
NHTSA has recorded 2 recalls for the 2025 MCI J3500, potentially affecting up to 642 vehicles.
Recall 25V457000 — EQUIPMENT:OTHER:LABELS
| 321 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy: MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Recall 25V457000 — EQUIPMENT:OTHER:LABELS
| 321 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy: MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Owner Complaints for the 2025 MCI J3500
No complaints have been filed with NHTSA for the 2025 MCI J3500.
Safety Rating for the 2025 MCI J3500
NHTSA has not yet tested the 2025 MCI J3500 in its New Car Assessment Program.
Technical Service Bulletins for the 2025 MCI J3500
Motor Coach Industries has issued 1 technical service bulletin (TSBs) for the 2025 MCI J3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSIB 25-08 — STEERING
MCI noticed that some customers operating in severe duty environments were experiencing the exterior U-Joints of the lower steering shaft binding due to corrosion. Because of this, MCI has developed a new re-greaseable U-Joint service kit (NF PN: 6505981) to replace the existing greased for life U-Joint on lower steering...
NHTSA Investigations for the 2025 MCI J3500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MCI J3500
- 2020 MCI J3500 — 0 complaints
- 2021 MCI J3500 — 0 complaints
- 2022 MCI J3500 — 0 complaints
- 2023 MCI J3500 — 0 complaints
- 2025 MCI J3500 (current)
Other MCI Models
- MCI 102D3 — 10 total complaints
- MCI J4500 — 4 total complaints
- MCI 102DL3 — 2 total complaints
- MCI D4500 — 2 total complaints
- MCI E4500 — 2 total complaints
- MCI MC12 — 2 total complaints
- MCI D4500/102DL3 — 1 total complaint
- MCI D4505 — 1 total complaint