Vehicle Safety Data

Recall 19V918000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY Defect in 2001-2011 MERCEDES-BENZ CLS550

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RECALL This recall affects up to 747,928 vehicles.

Recall Summary

NHTSA Campaign 19V918000
Manufacturer Mercedes-Benz USA, LLC.
Vehicles Affected 747,928
Component VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date Notified
Affected Vehicles
2001 MERCEDES BENZ C240, 2001 MERCEDES BENZ C320, 2002 MERCEDES BENZ C240, 2002 MERCEDES BENZ C320, 2002 MERCEDES-BENZ AMG C32, 2003 MERCEDES BENZ CLK500, 2003 MERCEDES BENZ C240, 2003 MERCEDES BENZ E500, 2003 MERCEDES BENZ E320, 2003 MERCEDES BENZ C230, 2003 MERCEDES BENZ CLK320, 2003 MERCEDES BENZ C320, 2003 MERCEDES-BENZ AMG E55, 2003 MERCEDES-BENZ AMG C32, 2003 MERCEDES-BENZ AMG CLK55, 2004 MERCEDES BENZ C230, 2004 MERCEDES BENZ C320, 2004 MERCEDES BENZ E500, 2004 MERCEDES BENZ CLK320, 2004 MERCEDES BENZ C240, 2004 MERCEDES BENZ E320, 2004 MERCEDES BENZ CLK500, 2004 MERCEDES-BENZ AMG E55, 2004 MERCEDES-BENZ AMG CLK55, 2004 MERCEDES-BENZ AMG C32, 2005 MERCEDES BENZ C230, 2005 MERCEDES BENZ C240, 2005 MERCEDES BENZ CLK55, 2005 MERCEDES BENZ E320, 2005 MERCEDES BENZ E500, 2005 MERCEDES BENZ CLK320, 2005 MERCEDES BENZ C320, 2005 MERCEDES BENZ CLK500, 2005 MERCEDES-BENZ AMG E55, 2005 MERCEDES-BENZ AMG C55, 2006 MERCEDES BENZ CLK350, 2006 MERCEDES BENZ C350, 2006 MERCEDES BENZ E500, 2006 MERCEDES BENZ CLK500, 2006 MERCEDES BENZ E320, 2006 MERCEDES BENZ CLS500, 2006 MERCEDES BENZ C280, 2006 MERCEDES BENZ E450, 2006 MERCEDES BENZ C230, 2006 MERCEDES-BENZ AMG CLS55, 2006 MERCEDES-BENZ E350, 2006 MERCEDES-BENZ AMG E55, 2006 MERCEDES-BENZ AMG C55, 2007 MERCEDES BENZ E320, 2007 MERCEDES BENZ CLK350, 2007 MERCEDES BENZ CLK550, 2007 MERCEDES BENZ C230, 2007 MERCEDES BENZ CLS550, 2007 MERCEDES BENZ C280, 2007 MERCEDES BENZ C350, 2007 MERCEDES BENZ E550, 2007 MERCEDES-BENZ E350, 2007 MERCEDES-BENZ AMG E63, 2007 MERCEDES-BENZ AMG CLS63, 2008 MERCEDES BENZ CLK550, 2008 MERCEDES BENZ CLK350, 2008 MERCEDES BENZ CLS550, 2008 MERCEDES BENZ E320, 2008 MERCEDES BENZ E550, 2008 MERCEDES-BENZ AMG CLS63, 2008 MERCEDES-BENZ AMG E63, 2008 MERCEDES-BENZ E350, 2009 MERCEDES BENZ CLK550, 2009 MERCEDES BENZ E320, 2009 MERCEDES BENZ CLS550, 2009 MERCEDES BENZ E550, 2009 MERCEDES BENZ CLK350, 2009 MERCEDES-BENZ AMG CLS63, 2009 MERCEDES-BENZ AMG E63, 2009 MERCEDES-BENZ E350, 2010 MERCEDES-BENZ CLS550, 2010 MERCEDES-BENZ AMG CLS63, 2011 MERCEDES-BENZ CLS550, 2011 MERCEDES-BENZ AMG CLS63

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Safety Consequence

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

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