2002 MERCEDES BENZ C320 — Problems, Recalls & Safety Data
N/A
Safety Rating
102
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2002 MERCEDES BENZ C320
The 2002 MERCEDES BENZ C320 has received a total of 102 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with VISIBILITY:SUN/MOON ROOF ASSEMBLY. The most commonly reported problems involve the Electrical System (29 complaints), Seats (21 complaints), and Electronic Stability Control Esc (5 complaints).
Recalls for the 2002 MERCEDES BENZ C320
NHTSA has recorded 9 recalls for the 2002 MERCEDES BENZ C320, potentially affecting up to 1,408,364 vehicles.
Recall 24V874000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 33,456 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954....
View full details →Recall 24V874000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 33,456 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954....
View full details →Recall 24V874000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 33,456 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954....
View full details →Recall 24V874000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 33,456 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954....
View full details →Recall 22V954000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 131,653 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this...
View full details →Recall 22V954000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 131,653 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this...
View full details →Recall 22V954000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 131,653 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this...
View full details →Recall 22V954000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 131,653 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this...
View full details →Recall 19V918000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 747,928 vehicles affected
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this...
View full details →Owner Complaints for the 2002 MERCEDES BENZ C320
102 complaints have been filed with NHTSA for the 2002 MERCEDES BENZ C320. Below is a breakdown by vehicle component.
Most Recent Complaints
Battery drains after being parked overnight, 58,000 miles, dealer maintained since new. Driven by a little old lady until I bought it. Took it to the dealer and they replaced one of the seat modules. Soon afterward, the problem recurred. Took it back to the dealer and they said it was a defective fuse box and replaced it for $650. Went to pick up the car and the battery was dead again. After some complaining, they refunded the bill. They looked at it again and said the problem was somewhere in the dashboard and it would cost $2300 just to take it apart and look for a bad module. They offered $2300 trade in toward a new or CPO car, and said my car would be sent to the crusher. I took the car back and installed a remote operated battery cutoff, and have been driving it ever since. Other than disturbing the engine computer, it's been running well for three years and 20,000 miles. Lovely car otherwise.
Suddenly started driving badly on the highway. It would swerve side to side after hitting a bump. The rear sits about two inches lower than the front. My trusty independent mechanic said I should check the rear subframe and refrain from driving the car. KBB lists a safety recall for this issue, stating that the rear subframe wasn't sufficiently rustproofed. Mercedes and NHTSA do not list this recall, and my local dealer says the repair will cost around $3,000. May have to scrap the car with 81,000 miles on it.
While changing one of the lights in the headlight housing, I found the wiring's insulation rotting off all the wires, exposing the bare copper presenting a fire hazard.
While changing one of the lights in the headlight housing, I found the wiring's insulation rotting off all the wires, exposing the bare copper presenting a fire hazard.
Vehicle constantly smells like gas inside the cabin, it makes me dizzy and affects my head overall health inhaling vapors. At first I thought I could handle it, but it just gives me nonstop headaches and I'm afraid one spark will ignite/ explode my entire vehicle. This happens everytime I fill the gas tank. I heard their was a warranty extension but don't believe me vehicle was included which is unfortunate. Their is a check engine light informing of a EVAP Leak.
Safety Rating for the 2002 MERCEDES BENZ C320
NHTSA has not yet tested the 2002 MERCEDES BENZ C320 in its New Car Assessment Program.
Technical Service Bulletins for the 2002 MERCEDES BENZ C320
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2002 MERCEDES BENZ C320
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES BENZ C320
- 2001 MERCEDES BENZ C320 — 117 complaints
- 2002 MERCEDES BENZ C320 (current)
- 2003 MERCEDES BENZ C320 — 38 complaints
- 2004 MERCEDES BENZ C320 — 23 complaints
- 2005 MERCEDES BENZ C320 — 19 complaints
- 2006 MERCEDES BENZ C320 — 2 complaints
- 2007 MERCEDES BENZ C320 — 2 complaints
Other MERCEDES BENZ Models
- MERCEDES BENZ C300 — 4,886 total complaints
- MERCEDES BENZ E350 — 2,649 total complaints
- MERCEDES BENZ E320 — 1,515 total complaints
- MERCEDES BENZ ML350 — 1,236 total complaints
- MERCEDES BENZ ML320 — 1,087 total complaints
- MERCEDES BENZ GLK350 — 1,031 total complaints
- MERCEDES BENZ C250 — 898 total complaints
- MERCEDES BENZ C230 — 879 total complaints