NHTSA Complaint #861464 — 2000 FORD WINDSTAR

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 861464
Vehicle 2000 FORD WINDSTAR
Component STRUCTURE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

JOINTS ARE NOT CONNECTED UNDER QUARTER WHEEL WELD. ONE WELD IS COMPLETLY MISSING, AND 3 ARE NOT PROPERLY CONNECTED. AUTOMOBILE STARTED WITH SQUEAKING NOISE WHICH LED TO A VERY LOUD NOISE. AUTOMOBILE HAS BEEN TAKEN TO THE DEALER 3 TIMES. THE 1ST AND 2ND TIME, DEALER WAS UNAWARE OF DEFECT. THE 3RD TIME, DEALER FOUND THE DEFECT, BUT STATED THAT ANY AUTHORIZED FORD REPAIR CENTER WAS UNABLE TO FIX THE DEFECT. DEALER WOULD ALSO NOT ALLOW CONSUMER TO DRIVE THE AUTOMOBILE OUT OF THE DEALERSHIP.

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