NHTSA Complaint #10374060 — 2000 FORD WINDSTAR

RECALL # ID 10S13 REAR AXLE INSPECTION AND AXEL ON WINDSTAR 2001 MY HUSBAND FIRST NOTICED THE REAR AXEL CRACKED IN TWO PIECES AND TOOK THE CAR TO OUR MECHANIC WHO VERIFIED THE CRACKS AND HE SAID HE NEVER RECEIVED A NOTICE OF RECALL ON THE WINDSTARS. WE RECEIVED NOTICE IN OCTOBER AN CAR WAS DUE FOR INSPECTION IN NOVEMBER. THE FORD DEALER SAID IT WAS A SAFETY PROBLEM AND WE COULD NOT DRIVE THE CAR OFF THE LOT. DEALER SAID IT COULD TAKE THREE TO FOUR MONTHS TO GET THE PART AND REPAIR THE WINDSTAR. WE ARE STILL WAITING FOR THE REAR AXEL TO BE REPAIRED AND FORD WAS AWARE OF THE PROBLEM IN 2002 AND FAILURE TO RECALL EARLIER THEY STILL DO NOT HAVE PARTS FOR THE WINDSTAR. WITH A SAFETY CONCERN WHY THE INSPECTION STATIONS WERE NOT AWARE OF THE RECALLS ON THE WINDSTARS AND DRIVERS LIKE ME WERE DRIVING A CRACKED REAR AXEL UNKNOWN PERIOD OF TIME. *TR