NHTSA Complaint #10496854 — 2000 FORD WINDSTAR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SHOOK. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE). THE VEHICLE WAS MOVED TO THE SHOULDER WHERE THE REAR AXLE FRACTURED AND THE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AXLE NEEDED TO BE REPLACED DUE TO A FAILED REINFORCEMENT PLATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 146,000.