NHTSA Complaint #769147 — 2002 HARLEY-DAVIDSON FLHR

BIKE PULLS EXTREMLY HARD TO LEFT. COULD ONLY BE PARTIALLY SOLVED BY MOVING ENGINE OVER IN FRAME. CAN NOT BE TOLD BY DEALER OR HD IF THIS IS WITHIN FACTORY SPECS. HAVE HAD IN SEVERAL TIMES WITH NO RESOLVE. SPOKE WITH SOMEONE AT FACTORY AND WAS TOLD THIS IS NOT ACCEPTABLE AS ENGINE IS MOUNTED EXACTLY THE SAME EVERY TIME IN A JIG AND MOVING ENGINE IS COMPENSATING FOR SOMETHING ELSE. DEALER HAS NEVER OPENED A WARRANTY TICKET WITH HD WHICH MAKES ME FEEL LIKE THEY ARE HIDING SOMETHING. THIS HAS BEEN GOING ON SINCE APRIL. HD HAS NO ANSWERS EITHER. I WANT TO MAKE SURE BIKE IS SAFE. DT