NHTSA Complaint #767374 — 2002 FORD FOCUS

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	767374
Vehicle	2002 FORD FOCUS
Component	STRUCTURE:BODY:DOOR
Date of Incident	April 21, 2002
Date Filed	September 20, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

THE REMOTELY CONTROLLED DOOR LOCKS SPONTANEOUSLY LOCK WHILE THE DRIVER IS OUTSIDE OF THE CAR. THIS IS A SAFETY HAZARD. IF THERE WERE SMALL CHILDREN IN THE CAR, OR AN ELDERLY DISABLED PERSON, THE DRIVER WOULD BE UNABLE TO GET BACK IN. IF THE CAR LOCKED ITSELF WHILE A LONE DRIVER WAS IN A DANGEROUS DESOLATE AREA, THIS TOO WOULD BE A HAZARD. I KNOW OF ANOTHER WOMAN WHO HAD THE SAME PROBLEM WITH HER FORD. HER DEALER SAID THAT SINCE HER CAR WAS OUT OF WARRANTY, IT COULD BE FIXED FOR $75.00. MY DEALER SAYS THERE IS NOTHING WRONG, AND CANNOT BE FIXED. MY CAR IS STILL UNDER WARRANTY.*AK

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