NHTSA Complaint #10033343 — 2002 FORD FOCUS

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10033343
Vehicle	2002 FORD FOCUS
Component	STRUCTURE:BODY:DOOR
Date of Incident	July 17, 2003
Date Filed	August 23, 2003
Mileage	13,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

SEVERE CREAKING/RUBBING SOUND COMING FROM REAR DOOR ON DRIVER'S SIDE OF VEHICLE. NOISE OCCURS WHILE DRIVING AT ALL SPEEDS. SOUNDS AS THOUGH DOOR IS OUT OF ALIGNMENT OR IMPROPERLY MOUNTED. DEALER HAS ATTEMPTED TO DIAGNOSE AND REPAIR THE PROBLEM ON TWO OCCASSIONS (4 DAYS TOTAL OUT OF SERVICE), AND HAS BEEN UNABLE TO FIX. DEALER MOST RECENTLY STATED THAT SOME CREAKING IS NORMAL DUE TO FLEXING/TWISTING OF FRAME OF VEHICLE WHILE DRIVING. CREAKING/RUBBING, MEANWHILE, IS GETTING WORSE.*AK

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