NHTSA Complaint #747797 — 1999 JEEP GRAND CHEROKEE

STEERING:HYDRAULIC POWER ASSIST SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	747797
Vehicle	1999 JEEP GRAND CHEROKEE
Component	STEERING:HYDRAULIC POWER ASSIST SYSTEM
Date of Incident	June 5, 2001
Date Filed	July 10, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

STEERING HAD BEEN MAKING A WINING SOUND ON SLOW TURNS FOR ABOUT A MONTH. DEALER COULD NOT FIND THE PROBLEM. SAID IT WAS JUST NOISE NOT DANGER. WAS PULLING SMALL U-HALL TRAILER DOWN MOUNTAIN IN 2ND GEAR. ON TIGHT MOUNTAIN TURN HAD VERY STIFF STEERING, NO POWER STEERING. WENT INTO NEARBY TOWN AND TURNED STREET CORNERS, PROBLEM CONTINUED. SHIFTED INTO DRIVE AND PROBLEM DISAPPEARED. WENT OVER ANOTHER MOUNTAIN PASS IN DRIVE AND PROBLEM REOCCURED ON ALL TIGHT TURNS AT SPEEDS OF ABOUT 1 OR 2 MPH. NORMAL HIGHWAY TURNS HAD NO PROBLEMS. AFTER DROPPING OFF TRAILER, TOOK CAR TO DEALER - COULD NOT FIND A PROBLEM. RETURNED HOME BY SAME ROUT. THE WHINING NOISE CONTINUED BUT NO PROBLEM STEERING ON TIGHT MOUNTAIN CURVES. DEALER SAYS JEEP HAVE NEVER HEARD OF THIS PROBLEM.*AK

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