NHTSA Complaint #11341163 — 1999 JEEP GRAND CHEROKEE

YOU ARE DRIVING ALONG ON A HIGHWAY DOING 70 MILES PER HOUR AND THE CAR STARTS STOPPING THIS TIME YOU BARELY GET ONTO THE SHOULDER. OR, YOU ARE DRIVING ALONG THE CAR STOPS YOU PUT ON YOUR FLASHERS AND YOU HEAR THE TRUCKS BEHIND YOU BREAKING AND SLIDING TO THE SIDE OF THE ROAD. I WAS IN MOTION AT LEAST TEN OF THE TIMES THE JEEP DECIDED TO STOP. I HAVE HAD MY GRANDS IN THERE ALL UNDER FIVE WHEN WE ALMOST DIED BUT BECAUSE I AM ON A FIXED INCOME WITH A 1999 JEEP GRAND CHEROKEE THAT YOU SWEAR BY I AM JUST OUT OF LUCK AS YOUR DEALERS ALL SAY THEY DO NOT FIX ANYTHNG THAT OLD I AM GUESSING, AS THEY COULD ONLY FIX IT FOR TEN YEARS IT SHOULD HAVE ONLY LASTED TEN YEARS. THE LAST TIME IT HAPPENED I WAS SITTING IN A PARKING LOT WAITING FOR A TOW FOR SEVEN HOURS WHEN I FINALLY CALLED MY SON TO PICK UP HIS CHILDREN AND I HAD TO STAY ANOTHER FOUR HOURS ON MARCH 15, 2020. FINALLY GOT IT TOWED TO HIS HOUSE WHERE IT STILL SITS AS EVERYONE OF YOUR DEALERSHIPS HAVE REASONS FOR WHY THEY DO NOT FIX CARS OVER TEN YEARS OLD. PERHAPS PART OF YOUR MARKETING SHOULD SAY AFTER TEN YEARS YOU SHOULD THROW IT AWAY BECAUSE WE ARE NOT GOING TO FIX IT.