NHTSA Complaint #738846 — 1997 TOYOTA AVALON

SUSPENSION:FRONT:MACPHERSON STRUT issue reported to NHTSA

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Complaint Details

ODI Number	738846
Vehicle	1997 TOYOTA AVALON
Component	SUSPENSION:FRONT:MACPHERSON STRUT
Date of Incident	May 19, 2000
Date Filed	January 10, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

FAILURE OF FRONT STRUTS ASSEMBLY AS EVIDENCED BY BOUNCING OF FRONT WHEELS AND RATTTLING. INSPECTION BY TOYOTA SERVICE DEALER FOUND STRUTS TO BE LEAKING. DEALER AND MANUFACTURER STATED THAT SINCE THE CAR WAS OUT OF WARRANTY ON BASIS OF TIME (3 YEARS) EVEN IF NOT BY MILEAGE, THEY WERE NOT AT FAULT. FOLLOWING MY PROBLEM, I FOUND THAT A FRIEND HAD ASIMILAR PROBLEM ON THEIR RENTED 1998 MODEL OF THE SAME CAR AND TURNED THE CAR IN AT THE END OF THE RENTAL INSTEAD OF PURCHASING IT.*AK

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