NHTSA Complaint #560466 — 1997 TOYOTA AVALON

SUSPENSION:FRONT:MACPHERSON STRUT issue reported to NHTSA

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Complaint Details

ODI Number	560466
Vehicle	1997 TOYOTA AVALON
Component	SUSPENSION:FRONT:MACPHERSON STRUT
Date of Incident	May 19, 2000
Date Filed	May 7, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WHILE DRIVING CONSUMER COMPLAINED OF WHEELS BOUNCING, COULD NOT TELL IF IT WAS THE FRONT END OR BACK END OR BOTH, WHEN VEHICLE WAS INSPECTED MECHANIC FOUND NOTHING, BUT ON 10-23-00 THE PROBLEM INCREASED AND A RATTLING SOUND WAS EVIDENT, CONSUMER WAS ADVISED THAT FRONT STRUTS WERE LEAKING AND NEEDED REPLACEMENT, AND NOW VEHICLE IS OUT OF WARRANTY CONSUMER IS REQUESTING REIMBURSEMENT. *JB

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