NHTSA Complaint #736742 — 2000 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM:IGNITION:MODULE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	736742
Vehicle	2000 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM:IGNITION:MODULE
Date of Incident	October 3, 2000
Date Filed	November 29, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

WHEN STOPPED AT TRAFFIC SIGNAL OR WHEN SLOWING, VEHICLE WOULD CUT OFF COMPLETELY -- LOSING ALL POWER. IT WAS CHECKED BY DEALER ON THE SECOND DAY OF PROBLEM OCCURRING. THEY INITIALLY COULD NOT FIND A PROBLEM. WAS RETURNED TO DEALER THE NEXT DAY AND THEY WERE ABLE TO DUPLICATE THE PROBLEM BUT THEY NOR CHRYSLER HAD A FIX FOR IT. MY VEHICLE HAS BEEN WITH THE DEALER SINCE OCTOBER 5, 2000. TODAY'S DATE IS NOVEMBER 22, 2000. SUPPOSEDLY THERE IS A PROBLEM WITH THE COMPUTER WHICH CHRYSLER WAS TO HAVE THE FIX AVAILABLE THE FIRST OF NOVEMBER. NOW DUE TO SOME OTHER REASON THE FIX WON'T BE AVAILABLE UNTIL AFTER JANUARY 1, 2001. CHRYSLER IS SUPPOSED TO CONTACT ME TO DISCUSS A RESOLUTION TO MY PROBLEM. *AK

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