NHTSA Complaint #10168572 — 2000 JEEP GRAND CHEROKEE

TIE RODS, WHEEL BEARINGS, BALL JOINTS, FAN CLUTCH, SHORTED ENGINE COMPARTMENT WIRING HARNESS, FUEL PUMP ASSEMBLY ALL GONE WRONG FROM TIME OF PURCHASE; JANUARY 2000/BRAND NEW TO SEPT. 2006...SOME PD. UNDER WARRANTY OTHERS AFTER 2004 NOT; EVEN THOUGH THE DEFECTS USUALLY DO NOT HAPPEN TO A JEEP GRAND CHEROKEE/FULLY LOADED. THE LAST STRAW WAS THE BALL JOINTS; WE ASKED IF SOME FORM OF RECALL SHOULD OF BEEN DONE AND THEN ASKED FOR A REIMBURSEMENT BECAUSE MY WIFE'S' 2004 JEEP LIBERTY LIMITED HAD A RECALL ON IT'S BALL JOINTS/LOWER ONES SO AFTER HAVING MINE REPLACED LAST FRIDAY 9/15/2006 WE ASKED ABOUT THE GRAND CHEROKEE AND IT'S BALL JOINTS; WE ALSO UPDATED ON ALL THE DEFECTS WE'VE HAD TO CORRECT AND WONDERED IF IT WASN'T A EXPENSIVE LEMON...$35,000.00 IS WHAT I PAID. WE CALLED CHRYSLER MAIN CUSTOMER SERVICE AND WAS ONLY TOLD WERE SORRY, THE AGE OF THE JEEP AND PAST WARRANTY...WHAT DOES THAT HAVE TO DO WITH ALL THE PAST DEFECTS SINCE 2000 AND THE FACT WE TRIED THEIR CUSTOMER SERVICE IN 2002 AND GOT NO WHERE AGAIN. NO MATTER THE AGE OF THE VEHICLE...SAFETY IS SAFETY. AND IF BALL JOINTS GO BAD FOR NO REASON AND HAVE TO BE REPLACED THEN, IT SHOULD GO AS A SAFETY CONCERN FOR ALL THEIR VEHICLES. *JB