NHTSA Complaint #10042983 — 2000 JEEP GRAND CHEROKEE

MY MOM BOUGHT A JEEP GRAND CHEROKEE, 2000. ON JULY 25 WE WENT INTO TOWN TO THE HARDWARE STORE, MY SISTER AND HER GRANDDAUGHTER STAYED IN THE CAR WITH THE AIR CONDIDTION ON AND THE ENGINE RUNNING. WE WERE (MOM AND I) GONE 7-8 MINUTES, AND WHEN WE GOT BACK IN THE CAR; PUT THE SEAT BELTS ON, PUT MY FOOT ON THE BRAKE AND PUT THE JEEP IN REVERSE AND WE TOOK OFF BACKWARDS ACROSS THE NAYLORS PARKING LOT ACROSS THIRD STREET, UP AND OVER THE CURB, WENT BETWEEN TWO TREES INTO THE PARKING LOT BETWEEN THE FIRE STATION AND CITY HALL WHERE WE HIT A PARKED CAR AND THE PARKED CAR HIT A TELEPHONE GUIDE WIRE, WE HIT A TREE THAT FINALLY STOPPED US. AFTER DOING SOME RESEARCH ON THE COMPUTER I KNOW THIS IS NOT THE FIRST TIME THIS HAS HAPPENED WITH POWERING UNCONTROLLABLY BACKWARDS WITH THE JEEP GRAND CHEROKEES. THE WITNESSES STATED WE WERE GOING ABOUT 30 MILES AN HOUR BACKWARDS. I TRIED TO USE THE BRAKES BUT IT WAS OUT OF CONTROL. I REPORTED THIS TO CHRYSLER AND THEY DID AN INVESTIGATION DENYING MY CLAIM. *LA