NHTSA Complaint #715628 — 1998 DODGE RAM

STEERING: STEERING WHEEL/HANDLE BAR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	715628
Vehicle	1998 DODGE RAM
Component	STEERING: STEERING WHEEL/HANDLE BAR
Date Filed	December 4, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MT

Consumer Description

I HAVE NOT HAD AN ACCIDENT AS A RESULT OF THIS YET. THE STEERING WHEEL MAKES ALOT OF NOISE WHEN YOU TURN IT EITHER DIRECTION. HAD DODGE CHECK IT OUT. THEY SAID THAT THEY HAVE REPLACED ALOT OF STEERING COLUMNS BECAUSE OF THIS, BUT NOT SURE WHAT CAUSES IT. SAID THAT MOST HAVE THIS PROBLEM WITH LOWER MILEAGE. WARRANTY COVER THE STEERING COLUMN. SEEMS MY WARRANTY IS UP, THEY TELL ME TO TRY AND GET USE TO THE NOISE. SAID THAT THE NOISE WILL GET 5 TIMES WORSE, BUT DIDN'T THINK IT WAS A SAFETY ISSUE. IT THEY DON'T REALLY KNOW WHAT CAUSES IT, HOW CAN THEY BE SURE IT ISN'T A SAFETY ISSUE. IF THIS IS A RECURRING PROBLEM, THEN IT IS OBVIOUSLY A FACTORY DEFECT

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