NHTSA Complaint #700639 — 1998 FORD EXPEDITION ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	700639
Vehicle	1998 FORD EXPEDITION
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	October 5, 1997
Date Filed	November 16, 1998
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

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