NHTSA Complaint #11533688 — 1998 FORD EXPEDITION SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

Complaint Details

ODI Number	11533688
Vehicle	1998 FORD EXPEDITION
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Date of Incident	July 8, 2023
Date Filed	July 21, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

Bought replacement brake pads from RockAuto 07/08/2023 9:06PM order 244457897 that are supposed to be Bosch BSH BC702 ceramic. What arrived is unbranded, unnumbered tag torn off the box with no identifiers at all. All brake pads used should have numbers to identify street legal for use but these have NOTHING on them, the box, anything. Unsafe if cannot identify use. RockAuto wants me to pay for return for their mistake, but bigger problem is that unknown pads are being sent out by RockAuto. I still have unopened set if interested.

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