NHTSA Complaint #564363 — 1995 FORD TAURUS

CONSUMER STATES VEHICLE IS LOSING WATER AND ANTIFREEZE AND ON OCCASION IS RUNNING HOT AND MISSING. CONSUMER RECEVIED RECALL NOTICE RELATING TO HEAD GASKET FAILURE. HOWEVER, WHEN DIAGNOSED BY DEALERSHIP, DEALER CLAIMED COULD NOT FIND ANYTHING WRONG. CONSUMER'S PERSONAL MECHANIC FOUND WATER AND ANTIFREEZE WAS LEAKING DOWN ONTO THE PISTONS AND RUSTING THE SPARK PLUGS, AND CAUSING DAMAGE TO THE RADIATOR AND THERMOSTAT. HOWEVER, EVEN THOUGH THERE WAS A RECALL NOTICE FOR THE HEAD GASKETS, IT WAS REPLACED AT OWNERS EXPENSE. CONSUMER IS REQUESTING REIMBURSEMENT. *TT