NHTSA Complaint #10234828 — 1995 FORD TAURUS

TL*THE CONTACT OWNS A 1995 FORD TAURUS. WHILE DRIVING 15-20 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE UNDERNEATH THE HOOD AND A LOSS OF STEERING. THE ENGINE FELL AND LANDED ON THE STEERING RODS, WHICH MADE IT EXTREMELY IMPOSSIBLE TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER AND THEY CONFIRMED THAT THE DAMAGE WAS NOT WORTH THE REPAIR, AND WOULD NOT RECOMMEND INVESTING MONEY INTO THE VEHICLE. A WEEK PRIOR TO THE FAILURE, THE INDEPENDENT MECHANIC AT A LOCAL MIDAS INSTALLED A NEW MUFFLER. THERE WERE SEVERAL RECALLS LISTED FOR THAT YEAR, MAKE, AND MODEL VEHICLE AND FORD WAS NOTIFIED. THE CONTACT WAS INFORMED THAT THERE WAS ONLY ONE RECALL FOR THE YEAR, MAKE, AND MODEL VEHICLE, BUT IN REALITY, THERE WERE SIX. FORD ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL ON OCTOBER 6, 1999. THE CONTACT STATED THAT HE DID NOT RECEIVE A RECALL NOTICE OR HAVE ANY REPAIRS PERFORMED AT THE LOCATION THEY CLAIMED. THE CURRENT AND FAILURE MILEAGES WERE 103,013. UPDATED 08/04/08 *BF UPDATED 08/07/08